Malay Language & Localization Specialist II

Description

We are looking for an experienced Localization Specialist for the Malay Language to utilize their expertise with the verbal and written language to join our team of passionate language specialists. Come make a difference in the world and join our team! Priority Dispatch Corp. is an Equal Opportunity Employer. We are a small, fast-growing provider of consulting, training, and software products for the public safety market. 

The job is eligible for our full host of benefits that include health, dental, vision, pet, and legal insurance, a hybrid work schedule, tuition reimbursement, parental leave, employer contributions to 401K and HSA options, parking or Trax options, PTO, and more!

Job Summary:

The Malay Language & Localization Specialist executes the translation and cultural adaptation (localization) of medical, police, firefighter, and/or nurse triage protocols from English to Malay. This person serves as the primary subject matter expert for Malaysian language translations and oversees the inclusion, identification, and development of the Malaysian language and culture in both company materials and relations.

Principal Responsibilities:

• Reads through original materials (both printed materials and specialized software) and rewrites it in Malaysian, ensuring that the meaning of the source text is retained. Adapts the material to the emergency dispatch market in Malaysia.
• Finds the closest equivalents for terminology and words by using specialized dictionaries, thesauruses, reference books, as well as native-speaker proficiency in Malaysian. Researches technical, scientific, and legal phraseology to find the correct Malaysian translation and develops expert knowledge in cultural and translation areas related to emergency dispatch.
• Edits and proofreads final translated versions of material. Approves all final product versions.
• Learns and uses appropriate translation software and tools for presentation and delivery.  
• Maintains databases and the knowledge base of all Malaysian text and terminology used in the company’s products.
• Assists customer and software support efforts, accreditation processes, and conference organization through translation and interpretation services, as necessary.
• Consults with the Company’s Malaysian liaisons to discuss any unclear points and arrive at the best solution.
• Participates in the Malaysian Cultural Committee discussions and meetings, aids in implementing and maintaining company’s standards across all products and versions. Keeps in regular contact with the committee members, motivating them to complete their work on schedule and updates them on the status of projects.
• Serves as a liaison for the company’s Malaysian-speaking customers and accurately relays cultural issues to the company.  
• Supports company research, development, and marketing of Malaysian initiatives, programs, and studies.
• Other duties as assigned.

Qualifications

Minimum Qualifications:

• Bachelor’s Degree in a foreign language/linguistics or a related discipline (e.g., education, communications, computer science) or equivalent education and experience
• Native fluency of the Malaysian language
• Advanced verbal and written skills in both English and Malaysian
• Competences in writing and proofreading of text
• Exceptional analytical and problem-solving abilities
• Ability to work independently on multiple projects
• Attention to detail and a strong commitment to quality
• Ability to work well under pressure and with tight deadlines
• Ability to prioritize work and deal with changing priorities
• Proficiency with common office software (Office 365)

Preferred Qualifications:

• Experience with translation software applications preferred
• Translation certification(s) preferred

Essential Job Functions:

• Must be able to organize and coordinate information and deadlines
• Must be able to analyze and interpret data
• Frequent computer and telephone use
• Sitting for prolonged periods of time
• Concentrating for long periods of time
• Occasional travel of less than 15% may be required

Physical and Other Requirements:

This is a typical office job which requires the ability to sit for long periods of time at a desk with occasionally moving, standing, and walking. Requires use of arms, hands, or fingers, in handling or manipulating objects, or operating equipment, tools and/or instruments requiring fine eye-hand coordination. Occasionally requires repeated bending, crouching, stretching, or crawling, along with regularly lifting 10 – 25 pounds, occasionally up to 50 pounds.

Work environment is composed of moderate noise (examples: business office with computer and printers, light traffic).

Independent Judgement

This employee works under general supervision. Employee acts independently to handle standard problems but usually reports on such problems. More unusual problems are referred to a supervisor/manager.

Supervisor Responsibilities

No formal responsibility for supervising others.