What are the responsibilities and job description for the Customer Service Representative position at Medical Services of America?
Medi Home Care, a proud member of the MSA family, currently seeks a Full-Time Customer Service Representative (CSR) for our Medi Home Care location in Hickory (Alexander, Catawba, Lincoln, McDowell, ) NC.
This position is responsible for receiving written and verbal communication from referral sources and customers, including order taking and obtaining accurate billing information, as well as over-the-counter sales; inventory control and establishing and maintaining records with complete customer information. Other responsibilities include:
- Schedules customer set-up and delivery times.
- Completes insurance verifications.
- Contacts referral sources to obtain required information.
- Maintains log of referrals.
Job Requirements
- High school diploma or General Education Degree (GED) required.
- Previous medical office experience preferred.
- Valid driver’s license and company required auto-liability insurance.
MSA offers competitive pay and excellent benefits:
- Generous paid time off
- Medical/Prescription, Dental & Vision Insurance and other benefits (STD, LTD, Accident & Sickness, additional life insurance, etc.)
- Company paid employee life insurance
- 401(k) retirement with a generous company match
- Opportunities for advancement
- Many other great benefits
MSA is an Equal Opportunity Employer
Visit us at www.MSAhealthcare.com
- Job Type: Full Time
Salary : $15 - $17
