What are the responsibilities and job description for the Controlled Environment Senior Technician position at Medical Technology Associates, LLC.?
Job Description
The Controlled Environment Senior Technician is responsible for certifying, testing, and maintaining Clean Rooms, hoods, and infusion centers in pharmacies, laboratories, and hospitals nationwide. It also includes the ability to help in the training of new hires and sharing of industry knowledge to colleagues. This role involves national travel to service accounts, utilize job scheduling systems, provide customer service, and report on equipment performance. The role will also report into and under the direct supervisor of the designated territory manager.
Essential Job Functions:
The Controlled Environment Senior Technician is responsible for certifying, testing, and maintaining Clean Rooms, hoods, and infusion centers in pharmacies, laboratories, and hospitals nationwide. It also includes the ability to help in the training of new hires and sharing of industry knowledge to colleagues. This role involves national travel to service accounts, utilize job scheduling systems, provide customer service, and report on equipment performance. The role will also report into and under the direct supervisor of the designated territory manager.
Essential Job Functions:
- Verify and certify Clean Rooms, Biological Safety Cabinets, Laminar Flow Hoods, Fume Hoods, and other controlled environment equipment for MTA accounts.
- Travel regionally to test, certify, and maintain/repair controlled-environment equipment.
- Use Field Aware system for job scheduling, tracking, and time reporting.
- Use MTA Team Up calendar to track all future jobs and make sure the calendar is up to date and accurate.
- Utilize MS Excel for mathematical computations for customer reporting.
- Deliver high-quality customer service and reports on equipment performance.
- Report daily activities and field issues to the support center.
- Pass leads to Sales Representatives.
- Adhere to safety regulations and maintain clean work areas.
- Wear proper safety garments.
- Assist sales with any help or direction that they may require
- Assist management in the development of training programs for further development of future technicians.
- Maintain the vehicle and equipment professionally.
- Diagnose problems, replace/repair parts, test, and adjust.
- Other duties as assigned by management.
- Lift up to 50lbs.
- Overhead work.
- Carry equipment, climb ladders, sit, stand, lift, bend, hold equipment, and drive for extended periods.
- Push 200lb hand cart on wheels.
- Full-time position, typically Monday-Friday with variable hours based on job/facility requirements.
- Some nights, weekends, and overnight travel will be required.
- 75% or more travel required, with possible overnight stays.
- At least two of the following certifications CETA, NEBB, or NSF
- Background in air balancing, biomedical, pharmaceutical, HVAC, environmental testing, and clean rooms preferred.
- Minimum of 5-10 years of prior industry experience
- Strong mathematical, mechanical, and electrical aptitude.
- Basic computer skills and experience with Microsoft applications.
- Detail-oriented, proactive, with a passion for quality and accuracy.
- Highly organized, exceptional customer service skills, professional appearance, and behavior.
- Ability to travel, work flexible hours, and adjust schedules to meet customer needs.
- Must show commitment to the company’s core values of Integrity, Excellence, Passion for the Customer, Open Communication, Accountability, and Respect.
