Vehicle Inspection Coordinator

At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!

What will your job look like?

The Vehicle Inspection Coordinator (VIC) will conduct virtual inspections using a video calling application from an electronic device to gather vehicle photos, collect documentation and submit all information via an online database. The Vehicle Inspection Coordinator will need to be self-motivated, able to handle stressful situations, deadlines and meet or exceed all assigned key performance indicators. This role is required to work weekends and be flexible in adjusting assigned schedule to align with business needs. The VIC will be required to conduct themselves in a positive and professional manner and maintain an excellent working relationship with internal and external stakeholders.

This will be a work from home position. You must reside in Missouri. Schedule varies Monday-Saturday, with shifts primarily in the evening during the weekdays. Flexibility is required to accommodate business needs.

What you’ll do:

• Conduct virtual vehicle inspections, via a video conference call with transporta tion providers
• Schedule all transportation provider inspections
• Collect all required documentation and photos during the vehicle inspection
• Complete and submit online inspection forms
• Provide excellent customer service to internal and external customers
• Meet or exceed daily/weekly/monthly team metrics
• Monitor and remain current on all vehicle inspections
• Assist with managing the virtual inspection team email box
• Manage and address daily internal and external communications
• Monitor, manage and assist with daily reporting
• Stay current on all vehicle re-inspections
• Efficiently and accurately input data into MTM programs, excel, and other database programs
• Maintain clear and complete records of vehicle inspection
• Be prompt and willing to assist with all short notice inspection and audit requests
• Perform other duties as assigned

What you’ll need:

Experience, Education & Certifications:

• High school diploma or G.E.D.
• At least 1 years customer service experience

Skills:

• Knowledge and ability to perform and oversee vehicle inspections
• Ability to work a flexible schedule including weekends
• Required to keep the company’s equipment in good working order and damage free
• Maintain a positive attitude when interacting with internal and external stakeholders
• Adhere to all company policies and procedures
• Requires exceptional time management skills
• Organizational skills are essential
• Must be detail-oriented and able to multi-task
• Must be able to handle stressful situations and stringent deadlines
• Must have the flexibility to work longer hours to complete projects, as needed
• Ability to work in a fast-paced environment team environment
• Computer skills required: Outlook, databases, Microsoft Word, and Excel.
• Knowledge of Transportation Management, Salesforce, Formstack and Smartsheets a plus, but not required
• Mobile Device Knowledge: Camera, video calling, screen shot photo capture, photo storage and data uploads

Even better if you have:

• Credentialing experience preferred

What’s in it for you:

• Health and Life Insurance Plans
• Dental and Vision Plans
• 401(k) with a company match
• Paid Time Off and Holiday Pay
• Maternity/Paternity Leave
• Casual Dress Environment
• Tuition Reimbursement
• MTM Perks Discount Program
• Leadership Mentoring Opportunities

Rate of Pay: $14 an hour

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.