What are the responsibilities and job description for the Dispatcher position at Medical Transportation Management?
MTM Transit is Hiring!
The Dispatcher works to direct the day-to-day route and trip operations. Assists with organizing and conducting activities to assure safe, cost-effective, on-time operating performance, tracks and reports sign-in and sign-out times, assure routes are timely, and communicate service issues to the appropriate personnel. This work is done in compliance with the procedures defined by the client and in conformance with company procedures, which involves daily communication and interaction with drivers and monitors (as applicable).
Location : 9445 N. 99th Ave, Peoria, AZ. 85345
Schedule : Must have a flexible schedule that could include weekends. Our regular business hours are 3am-midnight (7 days per week). You will have a schedule that falls within our business hours.
Why make the move to MTM Transit :
Health and Life Insurance Plans
Dental and Vision Plans
Paid Training
Paid Holidays & Paid Time Off (PTO)
401(k) with Company Match
Referral Bonus Program
What You'll Do :
Assist with all phone call information and dispatching of rides
Organize and route trips based on schedule and location to ensure optimal performance
Provide assistance to drivers for directions to destinations
Assist drivers and transportation providers with problems or issues relating to scheduling
Establish and maintain effective communication with transportation providers
Report and record all incidents to the applicable manager
Document and report provider no shows or on-time-performance issues
Inform transportation providers of their next-days trips and any new trips that occur
Monitor radio, telephones and on-road provision of service for quality
Record time of departure, destination, and expected time of return
Provide feedback on drivers’ performance
What You’ll Need :
Experience, Education & Certifications :
High school diploma or G.E.D. equivalent
2 years in transportation routing, dispatching, and scheduling expertise preferred
1 year experience working with the applicable transit scheduling system preferred
Knowledge of GPS and GIS systems preferred
Possess valid authorization to work in the United States
Skills :
Excellent communication and interpersonal skills
Good organizational skills with attention to timeliness and details
Ability to work flexible hours as required
Ability to maintain high level of confidentiality
Regular attendance is required
Working Conditions :
This job operates in a professional office environment
May be subject to adverse weather conditions during times of travel
Ability to work flexible hours as required
Physical Requirements :
May require sitting in front of, and operating, a computer for extended periods
Requires close visual acuity when operating a computer
Must be able to communicate with others and comprehend instructions
Requires light lifting and carrying
Routinely uses standard office equipment such as computers, phones, and photocopiers
Must be able to move around an office environment
Pay : $19.64 / hr
Equal Opportunity Employer : MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.
MTMTransit
Salary : $20
