At MTM Transit, it is never just a ride, it's personal.
We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important.
We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve.
Our company culture is one of innovation, collaboration, and growth.
If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What Will Your Job Look Like : The Safety and Facility Monitor is responsible for ensuring transportation providers who contract with MTM meet and exceed the compliance requirements contained in our contract.
This includes performing random and / or schedule site visits, inspections and provide street level monitoring.
The Safety and Facility Monitor performs semi-annual vehicle inspections to ensure vehicle compliance with all ADA and other Federal, State and Local regulatory standards.
This position reports into 4100 Garden City Dr Hyattsville, MD 20785 to start your shift, but will spend about 75% of the role travel locally within the DC area (DC, Virginia, & MD).
This is an hourly role Mon-Fri working 9am-5 : 30pm eastern. Location : 4100 Garden City Dr Hyattsville, MD 20785 What you’ll do :
- Conduct periodic inspections of vehicles and equipment being used for service throughout the term of the contract.
Such inspections may be conducted at the paratransit operating facility, MetroAccess main facility, during the provision of service, or at another time and location as stipulated by MetroAccess
Will review vehicle files for inspection to ensure that required maintenance activities are being completed appropriatelyPerforms scheduled and random visits (local travel) to required facilities to verify level of service and provider adherence to contract standardsPerform onsite visits and street observations of current MetroAccess customers in the DMVPerform on street observations of providers’ vehicles, drivers and servicesDocument on street observations and provide input to MetroAccess on both positive and negative findingsSchedule facility and maintenance inspectionsMeet with the service provider to audit files and records, educate the contractor, and review any areas of deficiencyPerform random and / or scheduled site visits and inspectionsMonitor pick-ups and drop-offs at major trip generators for safety and efficiencyEnsure safety and comfort features are in good working order (i.e.brakes, tire tread, signals, etc.)
Conduct location reviews to evaluate accessibility and locate any unsafe stops or conditionsPrepare and present comprehensive reports and briefingsMaintain extensive knowledge and understanding of MetroAccess operating policies and proceduresObserve operator behavior, driving records, handling of customers and timeliness of transportsRespond to MetroAccess on all inquiries in a timely manner and attend meetingsPlan and document deficiencies and provide follow up reports to management on a regular basisInvestigate quality of transportation vehicles and notify MetroAccess of service requirements and alteration(s) in a timely mannerWill ensure that each of the operators employed by the contractor are credentialed for paratransit services that meet MetroAccess standardsWill review the operator’s license, proof of insurance, training certificates, and other documentsOther duties as assigned What you’ll need : Experience, Education & Certifications :High school diploma or GEDValid / current driver’s license and a clean driving recordExtensive knowledge of MetroAccess protocols Skills :Strong interpersonal and supervisory skillsWillingness and ability to travel locally within the DC area 75 % of the timeKnowledge of appropriate maintenance processesAbility to work independently with minimal supervisorSelf-motivation and superior time management skillsKnowledge of, or ability to learn, Microsoft Outlook, work, Excel and TrapezeProven experience dealing with conflict management and resolutionAbility to maintain high level of confidentialityRegular attendance Even better if you have...Bachelor’s degree preferred2 years of vehicle inspection experience preferred2 years of facilities inspection experience preferredPrior audit experience and / or knowledge of Medicaid guidelines, preferredKnowledge of Paratransit guidelines, preferred What’s in it for you :Health and Life Insurance PlansDental and Vision Plans401(k) with a company matchPaid Time Off and Holiday PayMaternity / Paternity LeaveCasual Dress EnvironmentTuition ReimbursementMTM Perks Discount ProgramLeadership Mentoring Opportunities Min Salary : $23 / hr Max Salary : $23 / hr This information reflects the base salary pay range for this job based on current national market data.Ranges may vary based on the job's location.
We offer competitive pay that varies based on individual skills, experience, and other relevant factors.
We encourage you to apply to positions that you are interested in and for which you believe you are qualified.
To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer : MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture. #MTMTransit
Salary : $23
