What are the responsibilities and job description for the CLINIC OFFICE MGR position at MEDICAL WEST HOSPITAL AUTHORITY?
About the Role:
The Clinic Office Manager at Brocks Gap Health Center will play a pivotal role in ensuring the smooth operation of the clinic's administrative functions. This position is responsible for overseeing daily office activities, managing staff, and ensuring compliance with healthcare regulations. The Office Manager will also be instrumental in enhancing patient experience by streamlining processes and improving communication within the clinic. Additionally, this role involves financial management, including budgeting and billing, to ensure the clinic's sustainability. Ultimately, the Office Manager will contribute to the overall mission of providing high-quality healthcare services to the community.
Minimum Qualifications:
- High school diploma or general education degree (GED).
- Up to three months related experience and/or training; or equivalent combination of education and experience.
- Strong knowledge of healthcare regulations and compliance standards.
Preferred Qualifications:
- Associate or Bachelor's degree in healthcare administration, business management, or a related field.
- Experience in a management position within a healthcare setting.
- Familiarity with electronic health record (EHR) systems.
- Certification in healthcare management or administration.
Responsibilities:
- Oversee daily operations of the clinic, ensuring efficient workflow and patient satisfaction.
- Manage and supervise administrative staff, including hiring, training, and performance evaluations.
- Ensure compliance with healthcare regulations and maintain accurate patient records.
- Handle financial tasks such as budgeting, billing, and insurance claims processing.
- Develop and implement office policies and procedures to improve operational efficiency.
Skills:
The required skills for this role include strong leadership and organizational abilities, which are essential for managing staff and ensuring efficient clinic operations. Excellent communication skills are necessary for interacting with patients, staff, and external stakeholders, fostering a positive environment. Financial acumen is crucial for budgeting and billing tasks, allowing the Office Manager to maintain the clinic's financial health. Problem-solving skills will be utilized daily to address operational challenges and improve patient services. Preferred skills, such as familiarity with EHR systems, will enhance the Office Manager's ability to streamline patient record management and improve overall clinic efficiency.
