What are the responsibilities and job description for the Pharmacy Customer Service Representative position at Medicine Counter Pharmacy?
Overview
We are seeking a dedicated Customer Service Representative to join our team in a Pharmacy setting. The ideal candidate will have a background in pharmacy, patient care, or Customer service.
Skills and Qualities
- Strong Communication: Essential for effectively assisting customers and coordinating with team members.
- Time Management: Prioritize tasks to handle customer service, cash transactions, and deliveries efficiently.
- Attention to Detail: Critical for accuracy in medication handling and processing orders.
- Problem-Solving: Ability to address and resolve customer issues on the spot.
- Organization: Keeping track of deliveries and ensuring timely service.
Responsibilities
- Provide exceptional customer service to patients in a pharmacy setting.
- Assist with medication administration and ensure accurate patient care.
- Demonstrate strong communication skills to address patient inquiries and concerns.
- Collaborate with Pharmacists and other team members to ensure efficient workflow and quality service.
- Adhere to aseptic techniques and safety protocols in all pharmacy operations.
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 35 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $13 - $15