What are the responsibilities and job description for the Retail Staff position at Medieval Times Dinner & Tournament?
Medieval Times is looking for enthusiastic RETAIL SALES CLERKS to join our dynamic team in maintaining outstanding customer service while selling retail items and photos.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES:
- Greets customers and ascertains each customers’ wants or needs
- Assists guests in enhancing he excitement of their Medieval Times experience.
- Has fun while delivering a great guest experience!
- Answers questions regarding merchandise and pricing
- Describes options for taking and purchasing photos
- Uses camera to take both staged and candid photos of guests
- Sells retail items and photos to guests in the arena
- Assists in monthly and quarterly physical inventory of merchandise
- Maintains knowledge of current sales and promotions, policies regarding payment and exchanges
- Follows Medieval Times cash handling policies
- Arranges and displays merchandise to promote sales
- Performs additional duties as assigned
KNOWLEDGE, SKILLS AND ABILITIES:
- Positivity, enthusiasm, and big smiles!
- Ability to process information through computer system
- Ability to count money and make change
- Ability to proactively engage guests in making a sale
- Ability to effectively communicate with Management, Team Members and Guests
- Ability to read, count, and write to accurately complete all documentation
- Physical ability to stand, walk, and walk up and down stairs during assigned shifts.
- Physical ability to lift up to 40 lbs.
- Ability to work varied hours/days, including nights, weekends and holidays, as needed
EDUCATION AND WORK EXPERIENCE:
- High school diploma preferred
- Great 1st job opportunity, no experience necessary, just an outgoing personality with a passion for guest service.
PERKS FOR WORKING AT MEDIEVAL TIMES!
- Gym Reimbursement
- 401(k) company match
- Complimentary show tickets
- Fun environment and great company culture
- Opportunities for cross-training and advancement
EOE, drug-free environment.
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