What are the responsibilities and job description for the Occupancy Specialist position at Medina Creative Housing and Affiliates?
Medina Creative Housing has an opportunity for an Occupancy Specialist to join our Team! Come join our mission to provide quality housing and programs to enable individuals with physical and developmental disabilities to live their lives with dignity and opportunity. Looking for candidates with a strong understanding of customer service, experience with HUD and OHFA processes, and be detail-oriented.
The responsibility of the Occupancy Specialist is to oversee and maintain the residency of all HUD properties to meet all governmental guidelines. Duties include, but are not limited to:
· Interview and process eligible households for rental assistance and affordable housing programs.
· Process applications and information received from prospective tenants and determine their eligibility for the program.
· Verifies income, assets, medical or unusual expenses and assisted dwelling information.
· Remains up-to-date on all relevant housing regulations and policies.
· Enters data into system database to generate rent, utility allowance, and escrow calculations.
· Counsels applicants with their various housing options and assists participants with establishing goals.
· Acts as a liaison for applicants and participants needing help in finding a satisfactory unit and with other housing related issues.
· Prepares necessary forms and secures signatures to finalize agreements between tenants, owners, and Medina Creative Living.
· Reviews incoming requests for lease approval or lease transfer.
· Advises management of any issues.
· Maintains participant and applicant contact via communication re: process updates.
· Perform annual recertification as well as computing any interim rent changes.
· Ensures accuracy of all records and files for all tenants.
· Resolves program abuse allegations with appropriate warning or notice of termination, when/if warranted.
· Prepares monthly reports.
· Promotes programs in the community.
· Represents program at various industry-related community meetings.
Reports to Director of Housing and Facilities
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $20 - $22
