Security Manager

Description

Job Title: Security Manager

Reports to: Assistant General Manager

Rate: $65-75k

Hours: 40 per week

Timeframe: Fulltime, year-round

About Medinah Country Club:
Since 1924, Medinah Country Club has enjoyed a vast and rich history, and an unwavering commitment to excellence. Working at Medinah Country Club isn’t your typical “9-to-5” – it is more like joining a tight-knit community that just happens to operate on one of the most iconic properties in the country. We take our work seriously, but not too seriously. Whether we’re planning a world-class event or sharing a laugh over morning coffee, our team brings energy, creativity, and a sense of humor to everything we do. Our team thrives on collaboration, camaraderie, and a shared passion for providing exceptional customer service for our members and guests. If you’re looking for a place where no two days are the same and the people are as top-notch as the property, you’ve just found it.

Job Responsibilities:

• Member, Guest, and Staff Safety
  • Use surveillance cameras and monitoring systems to observe and analyze activities in real-time within the Club and around the exterior of the Club buildings.
  • Identifies suspicious behavior or security breaches and reports findings to the appropriate staff.
  • Monitor and manage access control to ensure only authorized individuals enter the premises.
  • Provide exceptional customer service while ensuring a safe environment for all members, staff, and guests.

• Emergency Preparedness
  • Know all safety, emergency, and evacuations procedures and accident prevention policies and procedures.
  • Create and maintain emergency response plans for various situations (e.g., fire, natural disasters, active shooters, medical emergencies).
  • Coordination with local law enforcement and emergency services when appropriate.
  • Train staff and team on emergency response procedures and conduct regular drills.

• Security Rules Enforcement
  • Establish and enforce security procedures for protection of members, guests, and employees and their property.
  • Report and document any unusual occurrences or requests to the AGM or GM.
  • Stay informed of local, state, and federal regulations regarding safety and security.
  • Conduct regular security checks and risk assessments to identify possible vulnerabilities.

• Staff Training and Development
  • Oversee a team of security guards and lead training efforts on safety procedures, conflict resolution, and customer service.
  • Supervise security guards including recruitment, selection, transfer, promotion, and discipline, prepare work schedules, assign security guards responsibilities and evaluate performance on an ongoing basis.
  • Foster a culture of safety and security awareness among all staff members.

Education and Experience:

• Bachelor’s degree in Criminal Justice, Security Management, or a related field preferred, but not required.
• Minimum of 5 years of experience in security management or a similar field, preferably in the hospitality or private club industry, but not required.
• Strong understanding of security and safety procedures, emergency response, and risk management techniques.
• Excellent communication and interpersonal skills, with a strong focus on customer service.
• Ability to work flexible hours, including nights, weekends, and holidays as needed.
• Strong leadership and team management skills.
• Ability to remain calm under pressure and make quick decisions.
• Proficient in security technology and systems preferred but not required.
• Strong problem-solving and conflict-resolution abilities.
• Knowledge of first aid and CPR is a plus.

Benefits:

• Competitive salary and performance-based bonuses.
• Health, dental, and vision insurance.
• Retirement plan options.
• Generous Paid Time Off.
• Employee discount at The Shop.
• Complimentary meals in the Employee Cafeteria.
• Opportunities for professional development and training.

All offers of employment are based upon satisfactory completion of background checks.

Qualifications

Salary : $65,000 - $75,000