What are the responsibilities and job description for the Fine Dining Hostess position at Mediterrano Restaurant?
Mediterrano is a popular, highly respected, destination restaurant in the greater Ann Arbor area, known for our creative and progressive approach to preparing Mediterranean cuisine and for our outstanding service. We have a dedicated following that has been built over the last 29 years, and have been privileged to see a new wave of growth following a renovation of our building.
Duties:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their assigned tables or waiting areas
- Provide menus and inform guests about daily specials
- Take reservations and manage the waitlist using Opentable
- Maintain a clean and organized front-of-house area
- Answer phone calls and assist with inquiries or reservations
- Coordinate with the kitchen staff to ensure timely seating and service
- Assist with seating arrangements for large parties or special events
- Handle guest complaints or concerns in a professional manner
-Bus tables and reset to ensure we are turning tables for servers
Requirements:
- Previous experience in guest relations, food service, or hospitality preferred
- Excellent customer service skills and a friendly demeanor
- Strong communication skills, both verbal and written
- Ability to handle high-stress situations with patience and professionalism
- Familiarity with OpenTable system is a plus
- Ability to work in a fast-paced environment and multitask effectively
- Strong organizational skills and attention to detail
- Availability to work evenings, weekends, and holidays as needed
If you enjoy providing excellent customer service in a fast-paced fine dining environment, we would love to have you join our team as a Host/Hostess. In this role, you will be responsible for creating a positive first impression for our guests and ensuring their overall satisfaction. We offer competitive pay rates and opportunities for career advancement within our organization. If you meet the requirements listed above, please submit your application today.
Job Type: Part-time
Pay: $12.00 - $18.00 per hour
Expected hours: 5 – 25 per week
Benefits:
- Employee discount
Shift:
- Evening shift
Experience:
- restaurant: 3 years (Preferred)
Shift availability:
- Night Shift (Required)
- Day Shift (Preferred)
Ability to Commute:
- Ann Arbor, MI 48104 (Required)
Work Location: In person
Salary : $12 - $18
