What are the responsibilities and job description for the Customer Service Representative position at MediTrans, LLC?
MediTrans, LLC is a Coordinated Transportation Network (CTN) that prioritizes member experience while ensuring quality and cost efficiency to foster safer, healthier communities. Our vision is to eliminate barriers to healthcare and deliver better health outcomes for members through our call center, dispatch operation, and quality network.
This is a full-time on-site role for a Customer Service Representative located in Lafayette, LA. The Customer Service Representative will handle daily tasks such as answering customer inquiries, providing support and information, ensuring customer satisfaction, and maintaining a high level of customer experience. The representative will also be responsible for tracking and resolving customer issues in a timely and efficient manner.
- Customer Service, Customer Support, and Customer Satisfaction skills
- Experience in enhancing Customer Experience
- Strong communication and interpersonal skills
- Ability to work on-site in Lafayette, LA
- Problem-solving skills and attention to detail
- Previous experience in a similar role is a plus
- High school diploma or equivalent; additional qualifications in management or customer service are beneficial
Salary : $14 - $16
