What are the responsibilities and job description for the Community Health Worker position at Medix?
ECM Lead Care Manager (LCM) specific duties :
- Connects CHTC patients to other social services and supports
- Advocates on behalf of members with health care professionals
- Uses motivational interviewing and trauma-informed care practices
- Works with hospital staff on discharge plan
- Engages eligible patients in clinic services
- Monitors treatment adherence (including medication)
- Provides health promotion and self-management training
- Arranges transportation for patients
- Calls patients to facilitate visits with the care coordinators
- Ensure appropriate ER / Hospital follow up
- Outreach and coordinate with criminal justice agencies associated with the member to aid in achieving health related goals
- Coordinates pre-operative evaluations
- Promotes prevention and self-care strategies.
- Selects and recommends appropriate educational materials.
- Provides linkage to outside health education, wellness programs, and community resources
- Outreaches to patients who have missed preventative services (wellness exams, colon and cervical cancer screenings etc.)
- Coordinates appointments with health care providers to ensure timely delivery of diagnostic, treatment and wellness exams
- Assists with patient appointment reminders, missed appointment follow up and patient rescheduling
- Provides and promotes culturally appropriate interventions.
- Provides EMR Portal Assistance
- Performs appropriate documentation to maintain the standards set by CHTC, with special attention to the ECM assessment and care plan.
- Collects and prepares reports and documentation as needed for planning and quality assurance.
- Participates in health center and department quality improvement initiatives.
- Maintains confidentially and complies with HIPAA and compliance mandates at all times.
- Attends and participates in meetings, committees, and training sessions as directed by Supervisor.
- Performs other duties, tasks, and procedures as assigned by Supervisor
Competencies :
To perform the job successfully, an individual should demonstrate the following competencies :
3-5 Must Have Skills / Qualifications :
Minimum Qualifications :
For California Applicants :
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
