What are the responsibilities and job description for the Medical Office Assistant - Front Desk position at Medix?
Medix is seeking a Medical Office Assistant - Front Desk Associate for a direct hire position within a retina clinic in Chapel Hill, NC. This is a great opportunity to work in a highly-specialized retina practice and the fastest-growing tech center in the area!
Responsibilities/ Job Duties:
- Greet and register patients according to established protocols
- Assist patients to complete all forms and documentation including medical insurance
- Ensure patient information is accurate including billing information
- Inform patients of medical office procedures and policy
- Ensuring availability of treatment information by retrieving and updating patient records
- Move patients through appointments as scheduled
- Answer incoming calls and assist with inquiries
- Schedule patient appointments
- Collect payments
- Consistent review of physician schedules, with minimal reschedules
- Obtain external medical reports and maintain patient records as required by medical professionals
- Respond and comply with requests for information
- Register patients with copay assistance foundations
- Maintain a clean and neat reception area
- Additional duties as assigned
Minimum Education and Experience Qualification Requirements:
- High School Diploma or Equivalent
- Strong interpersonal customer service skills, including effective listening, clear verbal and written communication, problem solving skills
- Reliable transportation to travel to practice locations - not just 1 location.
- Ability to master multiple software systems to input and retrieve data
- Ability to master ophthalmology and retina terminology
- Bilingual - Spanish preferred
Schedule/ Shift:
- M-F 8a-5p
Medix is acting as an Employment Agency in relation to this vacancy.
Salary : $14 - $18
