What are the responsibilities and job description for the Medical Office Coordinator position at Medix™?
MedixTM is looking for a highly motivated Medical Office Coordinator to join our team. In this role, you will be responsible for managing prescription data entry, handling provider communications, and ensuring compliance with relevant regulations.
The ideal candidate will have a minimum of 1 year of experience as a Pharmacy Technician or in a similar role, PTCB or NHA certification, and excellent phone etiquette skills.
Responsibilities:
- Enter electronic, faxed, and verbal prescriptions in accordance with established protocols.
- Handle communications with providers/physicians, including voicemails, outbound and inbound calls.
- Address and resolve open issues submitted by various departments.
- Perform tasks safely and in compliance with corporate policies, State and Federal regulations.
- Execute other duties as assigned within the scope of the Pharmacy Technician role.
Required Qualifications:
- Minimum of 1 year of experience as a Pharmacy Technician or in a similar role.
- PTCB or NHA certification required before joining or willingness to become certified within 120 days of employment.
- Professional phone etiquette and experience in a support or service capacity.
- High attention to detail and accuracy in all tasks.
- Strong technical aptitude and ability to learn complex software systems quickly.
- Competency in basic pharmacy calculations.
