What are the responsibilities and job description for the IME Scheduler (Hybrid) position at MEDLOGIX, LLC?
Job Type: Full-time
Michigan Evaluation Group (MEG), a Medlogix Company, specializes in worker’s compensation, auto no-fault, general disability, and liability claims. Our physicians are from various specialties who will provide a detailed picture of an individual’s medical status upon evaluation. The MEG staff is comprised of former claims professionals seeking to provide each of our clients with a detailed and comprehensive report that enables them to better evaluate their claims. It is our policy that every service specialist renders their own independent and unbiased opinion based upon the merits of each case. M.E.G takes pride in providing the independent expert with the necessary support and services to insure the delivery of a quality independent evaluation and / or file review.
OVERVIEW:
Reporting to the Director of Operations; confirms the appointment dates and times with the physician offices; enters the appointment information into the company’s software system; communicates with clients, physicians, examinees and attorneys; and handles incoming calls, emails and faxes.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Schedules Independent Medical Examination and other appointments through Medlogix' s proprietary system database.
- Schedules and confirms appointment dates and times with physicians' offices.
- Enter physician block schedules in Medlogix' s proprietary system database.
- Communicates with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images.
- Prepares and sends exam notification letters daily.
- Communicates with physicians, clients and or examinees regarding any schedule changes.
- Coordinates ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed. Ensures the appropriate steps are taken to cancel and/or reschedule services upon appointment change or cancellation.
- Provide assistance to Records, Clinic, and QA teams if needed for pending or existing appointment matters.
- Provides support and/or coverage to satellite offices as needed.
EDUCATION REQUIREMENTS:
- High school graduate minimum
EEOC STATEMENT:
Medlogix is an Equal Opportunity Employer. Medlogix does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. We will continue to maintain our commitment to making all employment-related decisions based on the merit of each individual.
