What are the responsibilities and job description for the Medical Records Manager position at MEDLOGIX, LLC?
Job Title: Medical Records Manager
Primary Purpose:
The Medical Records Manager is responsible for overseeing the day to day operations to ensure the successful coordination of all medical record activity pre and post service. In addition, the Medical Records Manager is responsible for troubleshooting all department issues, coordinating department staff time off and monitoring staff performance.
Essential Job Responsibilities:
Operations
Primary responsibilities are listed below. The Manager will also be expected to perform the responsibilities of the medical records specialist when necessary.
Staff Management
Staff Management, Continued
Administration
Qualifications:
To perform this job satisfactorily, an individual must be able to perform each duty and responsibility satisfactorily. The qualifications and requirements listed below are representative of the knowledge, skills, abilities, and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
Bachelor’s degree or equivalent work experience. At least four years of experience in the IME industry, plus at least one year of supervisory experience.
Knowledge/Skills/Abilities:
Certification, License, and Registration:
None.
Working Conditions and Physical Requirements:
Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry files weighing up to 10 pounds. vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone.
Acknowledgement:
This job description does not list all the duties of the job. You may be asked by management to perform other duties. You will be evaluated, in part, based upon your performance of the responsibilities listed in this job description.
Integrity delivers innovative medical claims solutions through a seamless collaboration of our Medlogix® technology, our highly skilled staff, access to our premier health care provider networks, and our commitment to keeping our clients’ needs as our top priority. Medlogix has a powerful mix of medical expertise, proven processes and innovative technology that delivers a more efficient, disciplined insurance claims process. The result is lower expenses and increased productivity for the auto insurance and workers’ compensation insurance carriers; third party administrators (TPAs); and government entities we serve.
Primary Purpose:
The Medical Records Manager is responsible for overseeing the day to day operations to ensure the successful coordination of all medical record activity pre and post service. In addition, the Medical Records Manager is responsible for troubleshooting all department issues, coordinating department staff time off and monitoring staff performance.
Essential Job Responsibilities:
Operations
Primary responsibilities are listed below. The Manager will also be expected to perform the responsibilities of the medical records specialist when necessary.
- Process medical records requests
- Sort mail and distribute
- Coordinate and supervise medical records related vendors
- Third party medical records requests
- Portal status administration
- Focused client interaction
- Maintenance of electronic records life cycle per the retention policy
- Coordination of special client requests
- Promote a safe, positive and profitable working environment
- Oversee supply and merchandise needs/stock
- Facilitate weekly team meetings
- Address operational, technical and mechanical issues in a timely manner
- Delegate daily work assignments and schedules for employees
- New employee orientation and training
Staff Management
- Manage the hiring, training, performance management and disciplinary processes for direct reports.
- Implement quality and productivity objectives to achieve company goals.
- Ensure that employees follow the company standards, policies and strategies.
- Coordinate with CIO in planning short and long term projects, budgets, expense controls, schedules, and staffing.
- Develop and implement staffing and business plans to achieve business target.
- Evaluate key productivity indicators and implement process improvement initiatives.
- Develop operational strategy and ensure that the operational activities meet the organizational requirements.
- Delegate daily work assignments and schedules for employees.
- Support company security policies and procedures.
Staff Management, Continued
- Coach direct reports to address problem areas, reinforce positive performance and hold them accountable for results.
- Ensure that direct reports are thoroughly trained and are keeping current on changes in regulatory requirements, industry trends and other information affecting their area of responsibility.
- Coordinate and facilitate weekly team meetings.
Administration
- Maintain proficiency with company computer systems, databases and Microsoft Office Suite.
- Attend Manager meetings to discuss operational issues, communication issues, debrief events, etc.
- Maintain an acceptable attendance record.
- Must possess a spoken understanding of URAC accreditation elements relevant to the position, and actively practice and apply such standards as outlined in company policies and procedures. Mandatory participation in URAC training programs relative to the position. Participation in established and future designated URAC committees may be required per company policy.
Qualifications:
To perform this job satisfactorily, an individual must be able to perform each duty and responsibility satisfactorily. The qualifications and requirements listed below are representative of the knowledge, skills, abilities, and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
Bachelor’s degree or equivalent work experience. At least four years of experience in the IME industry, plus at least one year of supervisory experience.
Knowledge/Skills/Abilities:
- Proficiency in Microsoft Office Suite.
- Strong leadership and management skills.
- Strong interpersonal relationship management skills.
- Ability and drive to address performance issues and resolve them.
- Ability to hold self and direct reports accountable.
- Ability to organize and file.
- Ability to prioritize and multitask.
- Strong verbal and written communication skills.
- Intermediate level of knowledge of the IME industry.
- Ability to maintain confidentiality of records and information.
- Ability to use independent judgment to make sound decisions.
Certification, License, and Registration:
None.
Working Conditions and Physical Requirements:
Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry files weighing up to 10 pounds. vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone.
Acknowledgement:
This job description does not list all the duties of the job. You may be asked by management to perform other duties. You will be evaluated, in part, based upon your performance of the responsibilities listed in this job description.
Management has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the company may terminate employment at any time, for any reason.
EEOC Statement:
Medlogix provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
