Demo

Medical Business Office Manager

MedNow Clinics
Aurora, CO Full Time
POSTED ON 1/10/2025
AVAILABLE BEFORE 2/4/2025
Job Summary:
MedNOW Clinics is looking for an experienced office manager to oversee our Administrative, Billing, Call Center, & Credentialing division at our Aurora location.   
About MedNOW:
MedNOW Clinics is a thriving and growing primary care organization in Colorado committed to delivering high-quality, comprehensive and coordinated care. Founded in 2010, MedNOW now has 12 locations and approximately 50 medical providers, 160 employees and 40,000 patients under our care. We strive to provide outstanding customer service and excellent communication for our customers.
MedNOW provides family medicine, internal medicine, addiction medicine, pain management, behavioral health, medical weight loss, dietician services, X-ray services, hormone therapy, immigration services, IV therapy, physical therapy and massage therapy.
Please learn more about us at www.MedNOWClinics.com.
Benefits for MedNOW Employees:
  • Paid time off
  • 401(k) with company matching
  • Health, Dental & Vision insurance
  • Ancillary insurance options
  • Family Discounts for MedNOW services
We promote long term employment through continuing employee education and advancement opportunities. Our managers and administrative teams work closely with all employees and use training manuals and guidelines to ensure all staff have the tools necessary to perform their job functions, learn and grow in line with individual needs and goals.
Responsibilities:
  • Manage daily operations and employees for the billing office, call center, and credentialing departments.  
  • Ensure billing and coding for all current and new medical services lines are accurate, consistent, and maximize revenue opportunities.
  • Evaluate, report on, and improve results after implementation of new services or payers.
  • Ensure every day the billing staff and team have scrubbed all the superbills and have allocated them to be cleared.
  • Review Patient statements and collections monthly – apply all patient and family credits prior to sending out statements.
  • Update and enter in Athena (EMR) all information that has to do with billing, such as new codes, price changes/increase, etc.
  • Review employee payroll and PTO for approval.
  • Assist with incoming calls and scheduling appointments.
  • Review incoming calls inquiries to ensure proper call allocation.
  • Provide excellent customer service to patients, vendors, insurance companies, and other medical facilities.
  • Review and verify provider licenses, certifications, and training to practice medicine.
  • Ensure compliance with state / federal government regulations.
  • Audit applications to ensure accuracy and completion.
  • Perform other managerial duties as needed.
Required Qualifications:
  • Bachelor’s degree in business administration preferred
  • Associate’s degree in medical billing and coding preferred  
  • Minimum of 3 years management experience
  • Excellent writing / verbal communication skills
  • Proficient with MS Office / 365 including PowerPoint, Word, Excel
  • Knowledgeable in Healthcare ERP, EMR/HER, & HMS 
  • Medical Field Marketing Experience Preferred
It is a Full-Time position with a schedule of Monday-Friday from 8am to 5pm with a 1-hour lunch break. While MedNOW fully promotes a healthy work-life balance and personal life boundaries, we do not allow working remotely or from home in order to provide the best patient experience for our customers and a robust teamwork environment based on daily team and inter-departmental interactions.

Compensation Range: Salary - $65,000 - $75,000 per year 

Salary : $65,000 - $70,000

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