What are the responsibilities and job description for the Account Manager position at Medone Pharmacy Benefit Solutions?
Job Type
Full-time
Description
About MedOne :
MedOne is a full-service pharmacy benefit manager (PBM), serving clients and members nationwide. With a fully transparent, pass-through model, MedOne helps people conveniently access the most appropriate prescriptions at the most affordable price.
What You'll Do :
- Build and maintain business relationships by providing prompt and accurate service to promote customer loyalty
- First point of client contact for general inquiries such as escalated member issues, plan design questions, etc.
- Assist with onboarding new clients
- Manage client's pharmacy benefit design updates, projects, and follow-ups
- Organize and maintain client documentation within and outside of CRM
- Interact directly with internal and external clients to build positive relationships
- Assist with establishing and managing client project parameters and requirements
- Assist in creating, analyzing, and presenting prescription drug performance data and client specific plan recommendations
- Attend, present and record notes at client and / or vendor meetings
- Serve as back-up to the Member Advocate team when call volume is high
- Research and resolve issues pertaining to eligibility, claim adjudication, and billing
- Attend client benefit fairs and open enrollment meetings
What You Will Bring to MedOne :
Location : Position will either be hybrid in Dubuque IA or remote in Madison, WI or Milwaukee, WI areas. Employment Type : Full-time, salaried / exempt position.
Reports To : Strategic Account Executive
How to Apply : If you're enthusiastic about helping others and eager to join a dynamic team, we'd love to hear from you. Apply now and take the first step toward a rewarding career at MedOne! You can submit your application through our careers page .
MedOne is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Offers are contingent on passing a background check and drug screen.
