Cantonese/Mandarin Speaking -Administrative Assistant

Administrative Assistant Job Responsibilities:

• Process HEDIS and STAR quality measures on patient's EHR accounts and health plan portals.
• Coordinate with HEDIS coordinator from health plans on processing quality measures within a specified turnaround time.
• Collaborate with physician on building future templates to improve quality measures if necessary.
• Communicate and reach out to patients whenever necessary for patients to return back to complete their quality measure outcomes that is needed by specific health plans.
• Candidate must have excellent customer service skills.
• Must be able to multi-tasks duties in the front office.
• Follow-up phone calls to patients on their lab results.
• Process and upload patient documents into patient account folders in the Electronic Health Record.
• Obtaining and recording patient medical histories, vitals, test results and other information for medical records while maintaining strict confidentiality.
• Coordinating the daily administrative activities, including scheduling, patient check-in and check-out, and patient medical record maintenance.
• Preparing treatment rooms for clinical examinations and assisting practitioners with medical procedures and other patient care.
• Delivering compassionate support, attention, and assistance to patients and families.
• Ensuring compliance with all health care regulations, including HIPAA and OSHA.
• Preparing and administering medications for patients as directed by physicians.
• Manage the physician's schedule on a daily basis and assist with scheduling the provider's meetings.
• Assist with completing physician's credentialing process every year.

Qualifications/Requirements:

• Must be able to speak Cantonese, Mandarin, and/or Vietnamese.
• One to two years of experience in a medical setting.
• Have high school diploma, bachelor degree, or equivalent.
• A basic understanding of patient care, medical terminology, coding procedures, reference tools, and appropriate clinical pharmacology for medical assistant practice scope.
• Excellent interpersonal, organizational, and customer service skills.
• Familiarity with electronic medical health care record system.
• Must be able to work on Saturdays.
• Must be able to type at least 45 WPM.
• Must have MS Word and Excel experience.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift

Work Location: In person

Salary : $18 - $20