What are the responsibilities and job description for the Director, Project Management position at MedPharm?
Generous PTO | Bonus Potential | 401(k) with Match | Employee Assistance Program
Core Values: Diligence, Pioneering, Integrity, Dignity
Job Title: Director, Project Management
Location: Durham, NC
Reports to: VP, Sales & Marketing
On-Site Expectations:
- Hybrid
About MedPharm:
MedPharm is a global leader in topical and transdermal product development, providing end-to-end services from early-stage formulation development to full commercial production. With facilities in the UK and the US, MedPharm has established itself as a trusted partner in dermatological, nail, mucosal, respiratory, and transdermal drug delivery. MedPharm has a strong track record of supporting product development and pioneering performance testing models to reduce development risks for its clients.
Job Purpose:
The Director of Program Management is responsible for leading MedPharm’s Project Management function, ensuring the successful execution of client programs across our end-to-end CDMO business. This senior-level, client-facing role drives operational excellence by overseeing project teams, optimizing workflows, and proactively managing risks and opportunities. The Director will lead a growing team of project managers, providing mentorship, strategic direction, and resource allocation to enhance program efficiency and client satisfaction. The role also involves close collaboration with cross-functional teams to achieve revenue milestones and improve project execution.
Summary of Key Responsibilities:
- Serve as the senior point of contact for client programs, ensuring seamless execution and alignment with MedPharm’s business objectives.
- Oversee program governance, including project initiation, execution, risk management, and performance tracking.
- Drive continuous improvement in project management processes, tools, and reporting frameworks.
- Establish and monitor KPIs to measure project performance, efficiency, and client satisfaction.
- Provide strategic leadership to the Project Management team, setting goals, mentoring staff, and ensuring adherence to best practices.
- Lead and manage a growing team of project managers, ensuring appropriate resource allocation and professional development.
- Act as an escalation point for complex project issues, proactively identifying risks and implementing mitigation strategies.
- Ensure accurate and timely reporting of project milestones, financials, and client communications.
- Partner with internal stakeholders, including Business Development, Operations, and R&D, to align project execution with company goals.
- Champion a client-centric approach, fostering strong relationships and driving service excellence.
- Bachelor’s degree in chemistry, life sciences, or related field; advanced degree preferred.
- 7 years of project/program management experience in a CDMO, CRO, or pharmaceutical/biotech environment.
- PMP certification or formal project management training highly desirable.
- Proven leadership experience with the ability to build and manage high-performing teams.
- Strong business acumen with a track record of driving operational excellence and revenue growth.
- Exceptional problem-solving skills, strategic thinking, and ability to navigate complex client relationships.
- Ability to influence and collaborate across all levels of an organization.
- Proficiency in MS Office (Word, Excel, Project, PowerPoint, Outlook), Smartsheet, and project management software.
- Ability to thrive in a fast-paced environment with competing priorities.
Our breadth of competencies has us partnering with clients from formula inception, clinical trials, regulatory filing and into commercial production. We are engaged in all stages of the pharmaceutical commercialization process, and you will work with some of the best clients in our industry’s CDMO space.
Diversity and Inclusion:
MedPharm is an Equal Opportunity / Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
