What are the responsibilities and job description for the Supervisor of Hospital Operations position at MedPOINT Management?
Summary
Under the general direction of the Director of Claims Operations, The Supervisor of Hospital Operations’ primary responsibility is to oversee the functions of the Hospital Operations team including, providing oversight, direction, and support to ensure Hospital Operations are following regulatory and company requirements. They are to suggest process improvements to management and is a resource of information to all staff. The Supervisor also performs special projects and helps department Managers, Director and VP as needed.
Duties and Responsibilities:
- Supervise, monitor, track and direct the day-to-day operations of the Hospital Operations team.
- Foster and maintain relationships with multiple clients.
- Forecast work effort needed to manage inventory/tasks.
- Demonstrates excellent formal presentation and interpersonal communication skills that result in understanding of, and commitment to strategic initiatives.
- Document, track, and trend findings per organizational guidelines for Senior Management
- Assist clients with any operational related questions or concerns they may have.
- Analyzes data to make fact-based decisions and monitors variances to understand facility trends
- Assure team has the information and tools necessary to perform their functions
- Coach and mentor teammates for growth and departmental needs
- Update team members on changes to claims process and Policies and Procedures.
- Attend organization meetings as required
Minimum Job Requirements:
- An undergraduate degree in Business or Health Care Administration, or appropriately relevant field, is required. An advanced degree in Business, Healthcare Administration, or Public Health is strongly preferred.
- 2-3 years in managed care, with a background in hospital capitation/dual risk agreements.
- Knowledge of healthcare organizations and administration and of standards and laws applicable to the industry.
- Intermediate to advanced proficiency with Microsoft Office products (Word, Excel, PowerPoint, Visio)
- Knowledge of regulatory requirements
Skills and Abilities:
- Strong organizational, analytical, and oral/ written communication (English) skills required
- Ability to work in a fast-paced multi-tasking environment for multiple clients.
- Skilled at executing strategy and problem solving; asks the right questions, follows up and determines the facts, setting priorities based on business opportunity.
- Excellent at team building and motivating people. Able to identify the right people to execute strategic opportunities and motivate people to act whether they are peers, subordinates, or administrators.
Salary Range:
- $95,000 - $130,000 per year
Salary : $95,000 - $130,000
