What are the responsibilities and job description for the Insurance Authorization Specialist – Radiology Imaging Center position at MEDRVA Healthcare?
Description
Works directly with the Radiology Director. Schedule patients, intakes, and manage referrals. Check-in patients, answer phone in polite and timely manner, register patients, medical records, co-pay collections and deposits. Must provide the highest level of customer service and professionalism to patients and co-workers.
Supervisory Responsibilities:
- Not Applicable
Duties and Responsibilities:
- Answering the phone, co-pay collections, deposits, medical records and keeping patient files up to date and accurate.
- Creating, editing, updating, and building the patient schedules to maximize efficiency and minimize downtime
- Responsible for registering patients in a timely manner.
- Prepares and submits insurance forms, obtains authorizations and any additional documentation in accordance with requirements of insurance companies and contracted clients.
- Ensures accurate and timely payment posting
- Maintains confidentiality in working with all patient accounts, insurance, and financial information always. Complies with HIPPA guidelines to protect patient data privacy.
- Listening effectively to patient complaints while finding effective solutions through fact finding with staff and providers while monitoring complaints for on-going trends.
Requirements
- Radiology Scheduling Experience Strongly Preferred
- One Year Insurance Authorization Experience
- Strong Interpersonal Skills
- Advanced Knowledge of EMR Systems
Education
- High School Degree or GED
ADA Job Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical Demands: Walking, standing, lifting, reaching with hands and arms, carrying, stooping, kneeling, crawling, bending, squatting, handling, use hands to finger, handle, or feel, prolonged sitting, vision, eye-hand coordination, tasting or smelling. The employee is occasionally required to climb or balance. Specific vision abilities required by this job include close vision, distance, vision, color vision, peripheral vision and depth perception.
- Communication Skills: Writing, speaking, hearing, reading, interpersonal relationships, receiving instructions, giving instructions.
- Intellectual Skills: Short and long term memory, abstract reasoning, decision making, directing others, mathematical calculations.
- Work Situations: Working as part of a group, working with the public, performing a variety of duties.
Disclaimer:
This job description indicates the general nature and level of work expected of the incumbent. It is designed to cover or contain a comprehensive listing of activities, but not all-inclusive, listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required. See ADA checklist for specific related criteria.
