Delivery & Repair Technician

Job Description

Job Description

Description :

ABOUT THE ROLE : For over 30 years, MedServ has been a leading Home Medical Equipment Provider. Join our compassionate, professional team as our Repair and Delivery Technician. In this position, you will have the opportunity to directly impact the well-being of individuals by supervising the delivery, installation, and servicing of a wide range of home medical equipment.

JOB RESPONSIBILITIES :

• Perform pickup, delivery, repair, and installation of equipment in patient homes or care facilities;
• Provide instruction and demonstration to patients, caregivers, and family members on the safe use and maintenance of equipment;
• Perform routine equipment maintenance checks and service repairs to ensure equipment is functioning properly;
• Pick up, clean / disinfect, and repair medical equipment after use and prepare it for future patient use;
• Complete and maintain accurate delivery and service records, ensuring all documentation is up to date and compliant with company policies;
• Conduct in-home assessments to determine appropriate equipment, and modifications necessary to meet patient needs;
• Manage inventory of medical equipment and supplies, including ordering, receiving, and restocking items as necessary;
• Maintain a clean, organized, and safe work environment, including the service vehicle, by following proper handling and transportation protocols;
• Maintain communications with patients and caregivers and document in patient file;
• Installation of accessibility equipment including vehicle and stair lifts;
• Utilize company software and technology tools to track equipment status, delivery schedules, and service calls;
• Attend training sessions and participate in continuing education as directed;
• Other duties as assigned;
• Report regularly to Branch Manager on status of repairs, deliveries & flow of the service department

Requirements : JOB REQUIREMENTS :