What are the responsibilities and job description for the Private Pay Collections Specialist position at MedSouth, Inc?
Private Pay Collections Specialist
MedSouth, Inc. provides quality care to its patients through a variety of healthcare services offerings that include home/durable medical equipment, wound care treatment, and management of various chronic disease states.
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Compensation:
- Competitive Pay and Benefits – including Paid Time Off, Holiday Pay, Health Insurance, and Retirement Plan
Responsibilities:
- Review and monitor assigned accounts and collection reports
- Contact customers to collect balance due through telephone, letters, etc.
- Collect payments and schedule future payment arrangements
- Document all collection activity, and record collection activity in the AR software daily
- Communicate with manager on status of accounts and issues that cannot be resolved
Skills/Requirements:
- Excellent Oral and Written Communication skills
- Interpersonal and Problem-solving skills
- Excellent Customer Service
- Ability to use a computer equivalent to the position
- Required to Pass a Background Check
- High School Diploma/GED