PeopleSoft Business Analyst II

General Summary of Position

Responsible for analysis, configuration, maintenance, testing, and support for computer based corporate application system upgrades, new releases, and optimization implementations for the hospital. Work closely with developers and/or key users, assessing business needs and determining/implementing information technology solutions.

This Business Analyst will support entity partners across the system to implement and maintain Symplr Staff Scheduling software. The Analyst will work with ERP Business Partners includes, business unit teams, schedulers, managers, information technology staff, payroll, and the vendors in planning and standardization.
Acts as liaison between clinical unit functions of staffing and scheduling and the Symplr Team. Facilitates communication between staff, Symplr Team and management.
Collaborates with Human Resources, Business Units, and Payroll to execute Symplr scheduling products functions.
Acts as system expert for the configuration process and during learning and discovery activities for Symplr scheduling products.
Assist business partners to gather information needed to assess configuration requirements. Assist in defining business rules for scheduling.
Support system validation and testing. Assist with set-up, interface testing and execute test scenarios.
Provide ongoing system oversight of scheduling products, scheduling, optimization and maintenance. Assists in the development of enhanced support methods and systems.
Support both Symplr Staff Scheduling and Time and Attendance. Must be willing to carry a pager/cell phone and be available for 24 x 7 on-call support to include weekdays, evenings, weekends, and holidays. Frequency of rotation will vary depending on need/size of department. #LI-remote

Minimum Qualifications
Education

• Bachelor's degree in business discipline, Computer Science Required or
• similar field Required or
• equivalent combination of experience and education. Required and
• Oracle PeopleSoft training Preferred

Experience

• 3-4 years 3 years experience in application analysis, design, systems implementation and package integration. Required
• 1-2 years 1 year business analysis experience implementing and supporting various oracle peoplesoft modules such as: HR, payroll, benefits, T&L, self service,general ledger, accounts payable, fixed assets,projects, grants, purchasing, and inventory. Experience working the interface of information technology with functional groups within an organization. Experience with business process mapping and re-engineering. 1 year business analysis experience implementing and supporting various oracle peoplesoft modules such as: HR, payroll, benefits, T&L, self service,general ledger, accounts payable, fixed assets,projects, grants, purchasing, and inventory. Experience working the interface of information technology with functional groups within an organization. Experience with business process mapping and re-engineering.

Knowledge, Skills, and Abilities

• Competent in basic project management principles.
• Strong interpersonal communication skills,including verbal and written, to effectively interface with internal/external customers with attention to detail.
• Good customer service skills.
• Superior analytical problem-solving, design and documentation skills.
• Working knowledge of integrations and interfaces to other systems.
• Strong interviewing and listening skills.
• Demonstrated ability to lead communication with individuals and groups about their needs and ask the right questions to surface essential requirements information.
• Ability to provide guidance to junior staff.
• Demonstrated proficiency in simultaneously managing multiple priorities and assignments.




Primary Duties and Responsibilities


• Collaborates with internal users, staff members, and information technology colleagues to define detailed customer requirements and system interfaces while assessing value in request.
• Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards. Complies with governmental and accreditation regulations.
• Decomposes high-level business and user requirements into functional requirements, specified in an appropriate level of detail suitable for use by those responsible for basing their work on said requirements.
• Develops and maintains good relationships with customers and systems colleagues to ensure successful implementations and to meet expected customer service levels.
• Develops detailed system test plans, executes system test cases and provides issue tracking and consolidation.
• Documents application specific support information (e.g. developing Frequently Asked Questions (FAQ), daily procedures, etc.) and maintains the information on the Intranet.
• Identifies and validates business objectives, and generate solutions that align with MedStar's technology strategy and standards.
• Leads in analyzing data to identify opportunities for improvement.
• Maintains expert knowledge about the system through participation in vendor classes, vendor client conferences, and working with vendor support.
• Maintains operational procedures to ensure data integrity and maximum system availability.
• Manages a coordinated User Acceptance Test (UAT) effort.
• Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings, serves on committees and represents the department and hospital/facility in community outreach efforts as appropriate.
• Participates in peer reviews and inspections of requirements documents, and reviews of work product derived from requirements specifications to ensure that they were interpreted correctly.
• Performs analysis, conceptual design, and implementation of modifications to purchased applications or custom programs to enhance value to business. Applies business and systems knowledge throughout process.
• Performs business analysis and document business requirements using easy to understand tools and methodologies.
• Performs other duties as assigned.
• Provides expertise to team members and mentors junior team members, 2nd level production support.
• Reports the status of project efforts. Anticipates/identifies issues that inhibit the attainment of project goals and implement corrective actions.
• Translates requirements into functional design solutions.




Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

• Strong emphasis on teamwork-our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
• Comprehensive total rewards package-including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
• More career opportunities closer to home-as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.




About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.