What are the responsibilities and job description for the Medical Office Assistant II position at MedStar Medical Group?
General Summary of Position
Department : Dermatology
Location : Chevy Chase
Status : Full-time, 40-hours per week
Schedule : Monday-Friday, 8 : 30am-5 : 00pm
Provides a variety of moderately complex medical office support / clerical / secretarial functions for one or more medical, professional, or research staff.
Primary Duties and Responsibilities
- Receives and screens telephone callers and visitors to the office. Responds to a variety of inquires, referring the inquiries of a technical nature to an appropriate staff member. Takes and forwards messages.
- Schedules patients' appointments and assists in the scheduling of the patients' appointments with other medical offices. Coordinates physician(s)' calendar, including patient appointments, surgeries, meetings, etc.
- Transcribes dictation including patient narrative and / or discharge summaries, general correspondence, and memoranda. Types letters, requisitions, reports, etc. from handwritten copy and / or notes.
- Answers requests for new prescriptions and refills; submits requests to physician for authorization. Calls in prescriptions to pharmacy.
- Completes preliminary registration for new patients and updates information on existing patients (inpatients and / or outpatients); obtains necessary recertification / verification / referrals, signatures, copies of insurance cards, etc. May coordinate pre-admission testing.
- Enters physician charges into billing system, ensuring appropriate insurance coverage and providing Patient Billing Services with appropriate referrals, authorizations, and operative reports. May review ICD-10 codes; works with medical personnel to reconcile errors and inconsistencies. Responds to billing related inquires from patients and / or Patient Billing Services. Accepts co-payments; may deposit payments or forward them to appropriate personnel.
- Establishes and maintains a variety of files, records, logs, charts, etc. including departmental files. Retrieves files, records, charts, and / or the information therein as necessary.
- Receives, opens, and date stamps incoming mail. Reviews, sorts, and / or directs mail to the appropriate person in accordance with departmental policy.
- May prepare exam room(s) between patients, based on procedure, and may assist physician in exam / procedure.
- Maintains office supplies and may assist in maintaining medical supply inventory for the department.
- May compile information for procedure and on-call schedules. Posts and distributes schedules to appropriate personnel, revising schedules as necessary.
Minimum Qualifications
Education
Experience
Knowledge, Skills, and Abilities
This position has a hiring range of $20.941 - $31.852
Salary : $20,941 - $31,852
