What are the responsibilities and job description for the Nursing Care Mgr position at medstar?
The Nursing Care Manager is responsible for guiding the field training experience for newly hired clinicians and mentoring them throughout the first year of employment to enhance engagement, retention, and clinical skill development. This role involves providing clinical support, training guidance to field staff, and ensuring high-quality decision-making and care delivery. The Nursing Care Manager may perform patient care and case management duties as needed in the field, collaborating closely with the clinical training specialist and Clinical Operations Manager. Additional responsibilities include contributing to strategic goals, covering for the Clinical Operations Managers or Professional Development Specialist, supporting quality care, and managing aspects of clinical workflow, including case conferencing and staff coordination.
In partnership with education, quality, and operations, the Nursing Care Manager develops, and updates individualized clinical orientation programs for new hires, facilitates the transition from orientation to entire team integration, and serves as a classroom and field trainer to support best practices. The Nursing Care Manager plays an active role in quality assurance (QA), offering training based on QA findings, conducting joint visits, chart audits, and participating in mock surveys. This role supports operations and quality in complaint and occurrence resolution. The ideal candidate is a knowledgeable and collaborative clinical resource that fosters a supported and skilled clinical team.
