Account Management Lead

Responsibilities

• Coach and develop the account manager, COBRA, and enrollment teams to ensure client retention and relationship building for consistent revenue growth.
• Exhibit a passion for delivering superior client service by going above and beyond to ensure positive internal and external client experiences.

Key Skills and Qualifications

• Previous experience with HSA, FSA, and HRA administration, COBRA, STATE Continuation, and Retiree, and Direct Billing.
• Demonstrated ability to manage financial, sensitive Employer documentation, and advanced level of spreadsheets skills.

Benefits

• Accelerate company growth by thinking beyond the norm and contributing new ideas.
• Serve as primary internal technical contact during client renewal, implementation, and ongoing administration.