What are the responsibilities and job description for the Clinical Specialist, Pain Interventions - Long Island, NY position at Medtronic?
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We're committed to applying clinical and economic evidence and integrated technologies to our unmatched portfolio of therapies to develop healthcare solutions that increase patient access, improve the efficiency of procedures and deliver successful patient outcomes.
The Neuromodulation Operating Unit offers solutions — from early interventional procedures to implantable surgical technologies — that treat chronic pain as well as pain from spinal fractures, cancer, and severe spasticity.
Our key Pain Therapies include: Spinal Cord Stimulation, Drug infusion systems for chronic pain, severe spasticity, RF Nerve Ablation.
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Click here to learn more about our Radiofrequency Ablation products.
A Day in the Life:
At Medtronic, the Clinical Specialist, supports the Neuromodulation Pain and Target Drug Delivery Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education. This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district.
• Represents Medtronic as device specialist during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems
• Educates and manages patients through all phases of the clinical process including pre and post implantation
• Educates and trains physicians, hospital personnel and office staff on products and therapies. This is expected by, but not limited to, coordinating one on one teaching sessions, formal in-services, education programs, seminars and/or outside symposia (based off quarterly Plan of Action as directed by Leadership)
• Responds promptly and professionally to device-related inquiries by customers and patients
• Ability to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours and at the discretion of Clinical Specialist Manager
• Adheres to company policies and complies with required event reporting and documentation, utilizing Medtronic technology tools
• Responsible for managing inventory within specified guidelines
• Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level by partnering with colleagues and communicating effectively and regularly with Leadership
• Maintains a working knowledge of competitive products
• Regularly visits accounts to establish/maintain relationships with office staff and Health care providers
• Assists in new employee training within the district and mentors Associate Clinical Specialists
• Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly
• Manages business expenses and budget effectively and in given timeframe
• The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
To learn more about Inclusion & Diversity at Medtronic Click Here
- A High School Diploma or GED and a minimum 6 years of clinical or medical sales experience; or
- An Associate’s Degree and a minimum 4 years of clinical or medical sales experience; or
- A Bachelor’s degree and a minimum of 2 years of clinical or medical sales experience.
Nice to Have
- Bachelor's degree in a health care related field
- Master’s degree
- Registered nurse or HCP with experience in a sterile environment
- Clinical experience with implantable neurological products and patient care
- Experience in servicing medical personnel on product use
- Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care
- Understands basic reimbursement and healthcare environment
- Excellent organizational skills and ability to work under pressure
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
• Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation
• Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings and nights and may be required to engage in overnight travel within own district or neighboring districts
• Ability to work efficiently and autonomously with little direction when outside of clinical events
• Ability to attend national meetings, district meetings and other training as requested
• Ability to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room
• Ability to lift up to 40 lbs
• Ability to sitting, standing, and/or walking for 8 hours per day
• Ability to bend/stoop, squat and balance frequently
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.
Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application. Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.
The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.