What are the responsibilities and job description for the Senior Manager, US Commercial Operations, Cardiac Rhythm Management position at Medtronic?
We anticipate the application window for this opening will close on - 25 Apr 2025
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
The US Senior Manager of Commercial Operations will be a valued member of the United States Cardiac Rhythm Management (CRM) Commercial Team. Serving as a key strategic partner with a relentless pursuit and strong execution of operating mechanism enhancement and standardization to make work easier. This individual will work alongside the US CRM Commercial Leadership Team, US CRM Business Leaders, Marketing, Finance, Operations, and other functional partners to ensure we achieve our collective vision of delivering an unsurpassed and consistent level of execution across the US CRM Organization.
This individual will start each day with a relentless desire to pursue and execute operating mechanisms, enhancements, and standardization to drive efficiencies and make work easier.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$129,600.00 - $194,400.00
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
About Medtronic
Medtronic benefits and compensation plans
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000 passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
The US Senior Manager of Commercial Operations will be a valued member of the United States Cardiac Rhythm Management (CRM) Commercial Team. Serving as a key strategic partner with a relentless pursuit and strong execution of operating mechanism enhancement and standardization to make work easier. This individual will work alongside the US CRM Commercial Leadership Team, US CRM Business Leaders, Marketing, Finance, Operations, and other functional partners to ensure we achieve our collective vision of delivering an unsurpassed and consistent level of execution across the US CRM Organization.
This individual will start each day with a relentless desire to pursue and execute operating mechanisms, enhancements, and standardization to drive efficiencies and make work easier.
- Operational Standardization & Excellence
- Support the execution of the Commercial Operations strategy aligned with CRM objectives, sales targets, and market dynamics.
- Partner with Commercial Analytics to define KPIs, build scorecards, and deliver advanced reporting for visibility and impact.
- Identify and lead process improvement initiatives to allow for unwavering and undistracted focus for the field team.
- Serve as a strategic partner and operational lead for sales and marketing programs, including Next Era and cross-OU collaboration.
- Own and drive the US CRM Field Calendaring Project, ensuring coordination and alignment across all stakeholders.
- Support US Region QBRs and other field calls through template and content development.
- Champion effective communication practices that foster engagement and alignment across commercial, field, and cross-functional teams.
- Field Productivity Optimization
- Identify, recommend, and implement process improvements to increase sales productivity.
- Manage and evolve field productivity metrics: time allocation, resource usage, and headcount modeling.
- Own the Field Productivity Report for US CRM Sales & Service Leadership.
- Deliver insights on growth opportunities, regional productivity differences, and AOP alignment.
- Lead territory optimization, expansion, and targeting efforts using AlignMix.
- Cross-Functional Liaison & Strategic Enabler
- Act as the US CRM representative to Americas COMEX and internal stakeholders.
- Lead sales enablement strategy and systems improvements (Salesforce.com, enterprise systems).
- Serve as escalation contact for system issues and enterprise-wide initiatives (FCA, Customer Service, Compliance).
- Partner with Inventory, Customer Care, and Supply Chain to execute quarter-end planning, cycle counts, and inventory schedules.
- Drive continuous improvement in FCA management and related processes.
- Bachelor’s degree in Business, Finance, Marketing, Health Sciences, Biomedical Engineering, or related field.
- 7 years of experience in Sales, Operations, Marketing, or Finance – 5 years with an advanced degree.
- Project Management experience.
- Advanced proficiency in Microsoft Office.
- Experience using Salesforce.com.
- Familiarity with data visualization tools such as Tableau and Power BI.
- MBA or other advanced degree.
- 5 years of commercial/sales operations experience.
- Experience in sales planning, sales enablement, or field sales support.
- Demonstrated success in change management within a dynamic, fast-paced environment.
- Strong presentation skills and experience handling high-visibility assignments.
- Understanding of financial systems and sales budgeting.
- Experience working in the CRM (Cardiac Rhythm Management) field or related medical device industry.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$129,600.00 - $194,400.00
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
About Medtronic
Medtronic benefits and compensation plans
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000 passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Salary : $129,600 - $194,400
