What are the responsibilities and job description for the OPERATIONS SUPPORT REP position at Meduit?
WHAT WE DO: Meduit is one of the nation’s leading revenue cycle management companies with 300 years of experience in the revenue cycle management healthcare arena. We are seeking a full-time Support Specialist to grow with our spirited team. We offer competitive hourly wage, supportive work environment, flexible schedules and comprehensive benefit package including medical, dental, life, vision, disability and 401k.
KEY ACCOUNTABILITIES:
The Support Specialist is an essential part of our team. You will help support the Collectors and Leaders by processing and handling time sensitive documents and effectively maintaining office inventory. Attention to detail is crucial and above average data entry skills is a must.
Key Accountabilities for the Support Specialist will include:
• analyzing accounts to resolve balance discrepancies.
• data entry
• posting payments and adjustments
• Processing itemized bills from clients.
• Verify insurance eligibility.
• Inspect bankruptcy notifications.
• Perform all other duties assigned by the manager.
• Accurately process all internal correspondence, account update and placement files in a timely fashion and be able to manage multiple deadlines at the same time.
• Be a Subject Matter Expert with internal systems.
• Assist with the development of tools that contribute to the efficiency and productivity of the entire Support Service team.
• Document and maintain procedures for all tasks.
• Support the Client Services team to ensure that The Company is meeting deadlines and deliverables.
• Provide summary communications to the Manager of Client Services.
• Coordinate, validate, and deliver consumer specific request. (Example: analyzing consumer mail or itemized billings for accuracy and need)
• Provide cross training to other client service team members.
• Opening the daily mail
• General correspondence review
• Reviewing itemized statements from client
• Reviewing settlement offers for accuracies.
• Consumer dispute resolution
• Knowledge of E-Oscar to be able to verify credit disputes.
• Knowledge of credit reporting process
QUALIFICATIONS:
- Excellent computer skills, proficient in Microsoft Outlook, Word, and Excel
- Demonstrates commitment to exceptional professionalism, confidentiality, and service to customers.
- Superb communication and customer service skills -Ability to work effectively as a team member
-Ability to identify and solve problems.
-Exceptional organizational, time management, and planning skills.
-Knowledge of HIPAA, Medicaid, Medicare, Insurance and FDCPA is a plus
• Superior mathematical skills that include advanced accounting skills (i.e., Invoicing and processing of statements).
• Superior proficiency in Microsoft Office products (Word, Excel, PowerPoint, etc.)
• Ability to adjust to changing agency priorities.
• Ability to recognize the need for, and maintain levels of, confidentiality as needed in leadership functions.
• Excellent organizational skills; must be able to efficiently manage a variety of projects and customer needs simultaneously.
LOCATION: 8085 Knue Road, Indianapolis, IN 46250
SCHEDULE:
Full-time (8-hour shift)
Monday – Friday
PAY: Starting at $16.00 hourly
WHAT WE OFFER:
- Medical, Dental, and Vision insurance
- HSA and FSA available
- 401(K) plans with company match
- PTO and Paid holidays
- Employer paid life insurance and long-term disability
- Internal company growth
- Steady work schedule
Meduit is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state, or local protected class.
Job Type: Full-time
Salary : $16
