What are the responsibilities and job description for the Veterinary Client Services Representative - Contingent position at MedVet?

Description

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.

We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates.

We are looking for :

Client Service Representative (Veterinary Receptionist)

Our Client Services Representatives are the first team our clients meet when they walk through the door, the friends that offers support while waiting in the lobby and the experts at answering any questions. They partner closely with our veterinary assistants and technicians to provide the MedVet experience for anyone walking through our doors. Your heart for our clients will ensure that they feel supported for duration of their time at MedVet.

What you'll do :

Greet and check-in clients
Answer telephones and transfer calls
Escort clients and their pets to exam rooms
Manage medical records, charts, reports and correspondence
Discuss payment options and process payments
Maintain a neat and clean lobby

Who you are :

Ability to remain composed in stressful and emotional situations

Excellent verbal and written communication skills

Excellent client service skills and phone etiquette

Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously

Sense of urgency within a fast-paced environment

Some flexibility with work hours and able to work additional hours when necessary

Critical thinking skills and ability to anticipate needs inter & intra-departmentally

General computer competency required including Microsoft Word and Excel

Previous experience in veterinary setting (preferred)

Perks and Benefits include :

Strong career growth and personal development opportunities

Comprehensive Health Benefits

Vision and Dental

HSA, FSA and Independent Care Spending

401k with Employer Match

Paid Time Off (PTO)

Shift Differentials and On-call Pay

Uniform Allowance

Employee Pet Discounts and Pet Insurance

Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability

Continuing Education Opportunities and Assistance Program

Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check.

MedVet does not accept unsolicited resumes from third-party recruiters. Learn More

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Veterinary Client Services Representative - Contingent

What are the responsibilities and job description for the Veterinary Client Services Representative - Contingent position at MedVet?

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