What are the responsibilities and job description for the Pharmacy Call Center Specialist position at MedWiz Pharmacy?
About MedWiz Pharmacy
We are committed to delivering exceptional customer service at MedWiz Pharmacy. As a long-term care pharmacy, we strive to build lasting relationships with our clients and their families. Our goal is to provide personalized support and care that exceeds their expectations.
In this role, you will be a vital part of our team, working closely with colleagues to provide outstanding service to our clients. You will handle a high volume of calls, address client inquiries, and resolve any issues they may have in a professional and courteous manner.
To be successful in this position, you should possess:
- A high school diploma or equivalent.
- Call center experience is preferred but not required.
- Exceptional communication and interpersonal skills, including a professional phone voice.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong problem-solving skills and attention to detail.
