What are the responsibilities and job description for the Financial Records Specialist position at MedXwaste?
**About Us**
MedXwaste.com is a leading provider of healthcare waste management services, compliance solutions, and paper shredding. Our company is committed to environmental responsibility and safety.
We are seeking a detail-oriented Bookkeeper/Customer Service Representative to join our team. This dual role will involve managing financial records and providing exceptional customer service to our clients.
Key Responsibilities:
- Maintain accurate financial records, including accounts payable and receivable.
- Prepare and process invoices, receipts, and payments.
- Assist with reconciliation.
- Assist with budget preparation and financial forecasting.
Customer Service Responsibilities:
- Serve as the first point of contact for customer inquiries via phone and email.
- Provide information about services, resolving issues in a timely manner.
- Work with the dispatcher to create customer schedules.
- Maintain customer records and update information in our software.
- Collaborate with other departments to address customer needs and concerns.
- Follow up with customers to ensure satisfaction and retention.
Qualifications:
- Proven experience in bookkeeping or accounting, preferably in a similar role.
- Strong customer service skills with a friendly and professional demeanor.
- Excellent organizational skills and attention to detail.
- Ability to multitask and prioritize in a fast-paced environment.
- High school diploma required; associate degree in accounting or related field preferred.
