Case Aide - Income Maintenance

Job Description

The Case Aide is responsible for assisting social workers with managing cases by performing client services clerical and related tasks. Responsibilities include attending meetings; recording notes; preparing and maintaining reports forms records and other documents; inspecting homes and other assigned areas; ensuring compliance with licensing or other program requirements; troubleshooting information system issues; responding to complaints; identifying violations; serving as a liaison to assisting and coordinating with applicants and other internal and external staff and agencies; performing intake; and performing related duties.

Job Responsibilities

ESSENTIAL DUTIES:

Provides assistance to clients by providing licensing and applicable program information; performing intake; conducting inspections; identifying violations; ensuring compliance with licensing or other program requirements; and making recommendations on licensing or other case-related matters.

Enters; gathers; reviews; and/or compiles case-related and other information to prepare and maintain reports; forms; records; and other documents.

Coordinates with and/or serves as a liaison to program participants; applicants; and other internal and external staff; departments; and/or agencies to provide technical information and assistance; respond to complaints; testify in court; and facilitate department operations.

Performs office support duties; including attending meetings; recording notes; and troubleshooting information system issues.

Performs other duties of a similar nature or level.

Education and/or Experience

TRAINING AND EXPERIENCE:

High school diploma or G.E.D. and two years administrative support or related experience; or an equivalent combination of education and experience.

Depending on assignment; may require:

Minnesota Driver’s License.

KNOWLEDGE REQUIREMENTS:

• Modern office practices;
• Basic community health; social work; and human services principles; techniques and practices;
• Customer service principles;
• Client documentation requirements;
• Inspection principles;
• Record keeping principles;
• Computers and related software applications;
• Applicable Federal; State; and local rules and regulations;
• Specialized equipment relevant to area of assignment;
• Modern office technology.

SKILL REQUIREMENTS:

• Compiling client information;
• Maintaining records and files;
• Conducting inspections;
• Interpreting and applying applicable laws; codes; regulations and standards (based on assignment);
• Providing customer service;
• Utilizing a computer and relevant software applications;
• Utilizing communication and interpersonal skills as applied to interaction with coworkers; supervisors; the general public and others to sufficiently exchange or convey information and to receive work direction.

Physical Requirements:

Positions in this class typically require: reaching; standing; walking; fingering; grasping; feeling; talking; hearing; seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift; carry; push; pull or otherwise move objects; including the human body. Sedentary work involves sitting most of the time. Walking and standing are required only occasionally.

Additional Information

Grade: UB22 / 2025 Salary Range: $23.79 - $31.98

In addition to competitive starting wages that are based on experience and education Meeker County also offers the following benefits:

• 24-hour vacation bank upon hire for FT employees pro-rated for PT employees Retirement pension through the MN PERA
• Student Loan Assistance Program Tuition Reimbursement
• Employee Referral Program
• Catastrophic Medical Leave Program
• Employee Recognition Program
• $20,000 Basic Life Insurance at no-cost to eligible employees
• County contribution towards single and/or family plan Health Savings Accounts
• Employment with Meeker County qualifies for Public Service Loan Forgiveness

Application Special Instructions

Attach a cover letter and resume in addition to completing the online application.

Meeker County is an Equal Opportunity Employer.