Human Services Manager

Submit cover letter and resume with online application.

Job Description

SUPERVISES: MnCHOICES, Elderly Waiver, and 65 PMAP Case Management

The Human Services Manager is responsible for administering a defined social services function, process, program or service that directly supports the day-to-day operations of the human services of the County. Responsibilities may include supervising staff; assessing program compliance with regulations; overseeing reporting requirements to maintain services; ensuring efficient and cost-effective delivery of programs; assisting with budget; implementing programs and services; and providing direction in crisis situations in the absence of other staff. This position will be primarily working with the Child Protection, Child Welfare, Children's Mental Health, Intake, and Foster Care Licensing programs.

Job Responsibilities

ESSENTIAL DUTIES:

Manages professional and support staff by prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations for assigned program personnel.

Manages the activities of assigned programs, which includes developing, planning, coordinating, reviewing, and approving assessments and case plans; administering and evaluating programs, processes, procedures, systems, standards, and/or service offerings; monitoring compliance with contractual requirements, and Federal, State, and local laws, regulations, codes, and/or standards.

Assists with developing departmental and program budgets, to include monitoring expenditures, researching and analyzing financial and operational information, preparing cost estimates and financial projections, making budget- and purchase-related recommendations, and ensuring efficient and cost-effective delivery of programs.

Coordinates with community groups, service providers, and other internal and external staff, departments, and/or agencies; serves on committees; and attends meetings, conferences, and court hearings to conduct negotiations, resolve and address operational or staff issues, testify in court, respond to complex and escalated complaints, and/or coordinate and facilitate related program and departmental operations.

Coordinates the preparation of and prepares, maintains, and reviews case plans and files, contracts, ad hoc and other reports, grant applications, and other documentation; reviews documentation prepared by staff; and ensures informational accuracy and compliance with applicable regulations, policies, and procedures.

Performs other duties of a similar nature or level.

Education and/or Experience

TRAINING AND EXPERIENCE REQUIREMENTS:

Master’s degree in Social Work or a related field and three years of supervisory experience is preferred, or,

Bachelor's degree in Social Work or related field and four years related experience, or an equivalent combination of education and experience.

LICENSING REQUIREMENTS:

Incumbents in this class typically require:

• Various registrations and licenses may be required.

KNOWLEDGE REQUIREMENTS:

• Supervisory principles and practices;

• Multiple social service programs;

• Interviewing techniques;

• Case management principles;

• Budget principles;

• Customer service principles;

• Public relations principles;

• Applicable federal, state and local laws, codes, regulations;

• Specialized equipment relevant to area of assignment;

• Modern office technology.

SKILL REQUIREMENTS:

• Supervising staff;

• Interpreting and applying applicable standards, laws, rules, and regulations;

• Providing customer service;

• Using a computer and related software applications;

• Managing caseloads;

• Preparing reports;

• Conducting interviews;

• Managing budgets;

• Managing databases;

• Utilizing a computer and relevant software applications;

• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction.

PHYSICAL REQUIREMENTS:

Positions in this class typically require: reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Walking and standing are required only occasionally.

Incumbents may be exposed to environmental conditions, such as, challenging behaviors, imminent danger, and threatening environments; incumbents may also be expected to travel to external locations/organizations.

Additional Information

2025 Salary Information: GRADE LEVEL: 0D61 – ANNUAL SALARY: $81,723.20-$109,844.80

In addition to competitive starting wages that are based on experience and education Meeker County also offers the following benefits:

• 24-hour vacation bank upon hire for FT employees pro-rated for PT employees

• Retirement pension through MN PERA

• Student Loan Assistance Program

• Tuition Reimbursement

• Employment with Meeker County qualifies for Public Service Loan Forgiveness

• Employee Referral Program

• Catastrophic Medical Leave Program

• Employee Recognition Program

• $20,000 Basic Life Insurance at no-cost to eligible employees

• County contribution towards Health Savings Accounts

• Medical Insurance

• Spending Accounts (HSA, VEBA & FSA)

• Dental Insurance

• Life Insurance

• Short Term Disability

• Long Term Disability

• Vision Insurance

• Group Accident, Critical Illness & Hospital

• Employee Assistance Program
  

For detailed information about Meeker County Employee Benefits, please go to our website:

https://www.hrconnection.com/default.aspx?u=MeekerCounty&p=Meeker1

Application Special Instructions

Submit cover letter and resume with online application.

Meeker County is an Equal Opportunity Employer