What are the responsibilities and job description for the Customer Service Associate position at Meet Me Better?
About Us:
Welcome to Meet Me Better, where we believe that every great story deserves to be heard, and every brand deserves to shine. We’re not just a Public Relations company; we’re your partners in communication, your storytellers, and your biggest cheerleaders. At Meet Me Better, we make it our mission to elevate your brand, build your reputation, and connect you with the people who matter most.
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will assist with inquiries, resolve issues, and ensure a positive customer experience. The ideal candidate will possess strong communication skills and a passion for helping others.
Duties
- Respond to customer inquiries via phone, email, or in-person with professionalism and courtesy.
- Process transactions accurately using the cash register and handle cash with care.
- Conduct product demonstrations to educate customers about features and benefits.
- Assist in supervising junior staff members and provide guidance as needed.
- Utilize retail math skills to assist customers with pricing, discounts, and promotions.
- Collaborate with sales teams to enhance customer satisfaction and drive sales initiatives.
- Maintain a clean and organized workspace while ensuring compliance with company policies.
- Address customer complaints effectively, working towards satisfactory resolutions.
Requirements
- Proficiency in cash handling and operating a cash register is essential.
- Basic math skills are required for transaction processing and inventory management.
- Strong communication skills with the ability to engage customers effectively.
- Experience with product demos is a plus, showcasing your ability to educate customers on products.
- Ability to work collaboratively within a team environment while also being self-motivated.
- A positive attitude and a willingness to learn new skills are essential for success in this role.
Join us in delivering outstanding service that keeps our customers coming back!
Job Type: Full-time
Pay: $15.89 - $16.97 per hour
Shift:
- Day shift
Ability to Commute:
- Dayton, OH 45402 (Required)
Ability to Relocate:
- Dayton, OH 45402: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $17
