What are the responsibilities and job description for the Data Entry/Customer Service Rep position at Meet Me Better?
About Meet Me Better:
Meet Me Better is a dynamic and innovative PR firm specializing in brand management and strategic communications.
Overview
We are seeking a highly organized and detail-oriented individual to join our team as a Data Entry/Customer Service Representative. In this role, you will play a crucial part in supporting our operations by accurately entering and maintaining data while also providing exceptional customer service.
Responsibilities
- Accurately enter and update customer data into the database
- Respond to customer inquiries via phone, email, and chat in a timely manner
- Assist with order processing and ensure timely fulfillment of customer requests
- Maintain and organize customer records to ensure data integrity
- Collaborate with team members to resolve customer issues and improve service delivery
- Generate reports related to data accuracy and customer service metrics
- Provide training and support to new team members as needed
Requirements
- High school diploma or equivalent; associate's degree preferred
- Proven experience in data entry and customer service roles
- Strong attention to detail and accuracy in data management
- Excellent verbal and written communication skills
- Proficient in Microsoft Office Suite, especially Excel
- Ability to multitask and prioritize workload effectively
Join us in providing outstanding service to our customers while developing your skills in a supportive environment!
Job Type: Full-time
Pay: $21.05 - $24.53 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $21 - $25
