What are the responsibilities and job description for the Community Manager Job at Meetatroam in Fayetteville position at Meetatroam?
Designed to reinspire work and meetings, Roam is a comprehensive work, meet and office solution with seven locations in Metro Atlanta and one location in Dallas, Texas. Month-to-month memberships, private offices and technology-equipped meeting rooms accommodating 2 to 250 people allow small businesses and large corporations alike to work productively and with flexibility in design-enhanced environments.
Who we are
Our story is centered on a counter-cultural approach to business and a people-first mentality that’s activated in our desire to partner with stakeholders through the delivery of hospitality for the purpose of impacting lives.
Learn more about Roam and our culture on our career page .
Purpose of the role
The purpose of the Community Manager (CM) is to serve as an agent and helper for the Roam community, providing the first and final levels of Roam’s hospitality experience for our members and guests. Combining exceptional work ethic with interpersonal savvy, time management, and priority setting, the CM acts as an anchor for his / her team. While previous sales experience is not expected or required, the CM should be motivated to assist in the revenue growth of our core offerings (membership, offices and meetings) in an "everybody sells" team environment. More than anything, the CM is socially aware and emotionally intelligent - anticipating needs, building relationships, and creating memorable and personalized experiences for clients and team members alike.
The CM role is one-of-a-kind. He / She loves creating order out of chaos and thrives in busy, high-energy, customer-facing environments. No task is too small and no problem is too big to solve. He / She is able to make quick decisions while remaining calm under pressure. A disciplined self-starter, the CM is highly organized and capable of engaging people with care and compassion while performing administrative tasks with excellence.
Responsibilities
Lead front desk operations to provide a remarkable hospitality experience for all who enter our workplace.
- Greet and welcome all members and guests.
- Ensure that all first time members and guests are familiarized with the workspace.
- Facilitate all member and guests needs in-person, by telephone or via email.
- Make an impactful first and last impression by maintaining an organized, clean, and professional front-desk operation.
Manage member accounts and communication.
Foster relationships and community with stakeholders, members, and guests.
Reinforce the brand.
Requirements Experience
Health benefits, Roam offers and contributes to three health benefit plans - including vision and dental.
Paid vacation days per year.
Two Volunteer Days per year.
Four Personal Development Days per year.
401K plan with company matching.
ExFund allowance, $120 per month for all of life's extras like gas, phone bills and gym memberships.
Profit sharing bonus, a company-wide performance bonus for loyal team members.
Maternity paternity leave, full salaried paid leave for both moms and dads.
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Salary : $120
