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Account Manager - State Farm Agent Team Member

Megan Koterba - State Farm Agent
Charlotte, NC Full Time
POSTED ON 12/10/2024
AVAILABLE BEFORE 2/10/2025
Benefits:
  • Salary plus commission
  • Company parties
  • Competitive salary
  • Flexible schedule
  • Paid time off
  • Parental leave
  • Signing bonus
  • Training & development

ROLE DESCRIPTION:
As an Account Manager - State Farm Agent Team Member for Megan Koterba - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

POSITION OVERVIEW:
The Account Manager will play a crucial role in managing and nurturing customer relationships while driving sales growth. The position requires excellent customer service and going above and beyond in taking care of our customers.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations.
  • Understand customer needs and provide tailored solutions to meet their needs
  • Address and resolve customer issues promptly
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer
  • Ability to manage multiple projects and meet deadlines
  • Positive attitude and ability to bring your best daily


Salary : $42,500 - $65,850

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