What are the responsibilities and job description for the Data Migration Field Support Technician position at Megan Soft Inc?
We have a job opportunity of a Role Data Migration Field Support Technician with given job description on C2C Please forward related profiles to praveen@megansoft.com or 1(248) 266-0910.
Role: Data Migration Field Support Technician
Location: Idaho (Onsite) (Local People)
Jd
Praveen
Megan Soft, Inc.
Direct No: 1(248) 266-0910
E Mail: praveen@megansoft.com
Role: Data Migration Field Support Technician
Location: Idaho (Onsite) (Local People)
Jd
- Looking 3 years of experience
- Experience onboarding new users to Microsoft 365, with emphasis on SharePoint, OneDrive, and Outlook as well as answering general user questions;
- Experience migrating end user emails and documents to Outlook and OneDrive;
- Experience with troubleshooting and maintaining Windows Active Directory users, computers and policies, preferred;
- Experience troubleshooting with Microsoft Windows 10;
- Experience troubleshooting Microsoft Office 2016, including exporting/importing mail, calendar and contacts;
- Experience with basic network (wired and wireless) configuration and troubleshooting including ping and trace route, preferred;
- Knowledge of court processes and court information systems preferred;
- Skill in providing excellent customer service;
- Ability to travel throughout the state as needed;
- Ability to communicate effectively verbally and in writing;
- Ability to understand impacts of software, system, or application changes on customers;
- Ability to prioritize and address customer questions and trouble tickets based on customer needs and impacts;
- Ability to work independently.
Praveen
Megan Soft, Inc.
Direct No: 1(248) 266-0910
E Mail: praveen@megansoft.com
