What are the responsibilities and job description for the Manager, Quality Management Systems position at Megger?
The Vacancy
Job Title : Manager, Quality Management Systems & Metrology / LEAN Champion
Department : Quality Overhead
Reports To : Business General Manager
Summary Statement :
Under direction and partnership with the business General Manager, this Management team position has direct responsibility for leading the LEAN journey throughout the business along with discipline ownership of the Quality Management System and Measurement Sciences / Metrology. The LEAN journey focused on providing the overall business LEAN process education and continuous improvement guidance & leadership. The Quality System context defined as : planning and executing product manufacturing and post sales service for portable electronic test instruments and on-line monitoring systems, across the global electricity generation & transmission industry.
Essential Job Responsibilities :
- Serves as the ISO 9000 business management representative, leading all compliance audits.
- Responsible for establishing, implementing, and directing all Quality Assurance efforts.
- Establishes, Monitors, and provides Training for all Quality Management System procedures and processes.
- Establishes, Leads, Monitors internal auditing program.
- Ownership / Responsibility for Quality Management System and associated personnel : (defining needs, staffing, training, directing, coaching, evaluating, compensating, disciplining, enforcement of discipline procedures).
- Ownership / Responsibility for Measurement Science & Equipment Metrology discipline and associated personnel : (defining needs, staffing, training, directing, coaching, evaluating, compensating, disciplining, procedure adherence).
- Oversee / Ensure Quality of all in-house and out-house manufacturing operations, and process / procedure adherence... driving SCARs & CARs as required.
- Establishes & Monitors Supplier Quality Assessment program.
- Participate / Lead Supplier Management meetings (existing partner and new partner audits) driving overall performance requirements and objectives.
- Provide Quality Systems perspective in support of business in-house / out-house sourcing decisions.
- Participate in weekly Class 3 / Class 4 status review and planning meetings, facilitating meeting all Quality goals.
- Participate in weekly Change Control Review Meetings, gaining insight & knowledge to ensure Quality of phase in action plans (ECN review / approval).
- Ensure business adherence to appropriate T&M instrument / equipment calibration, inspection, and testing methods.
- Monitor, report and drive continuous improvements throughout the business as LEAN Champion.
- Translate Megger Group Quality & LEAN objectives, actively manage Megger Excellence System charts.
- Provide Leadership & Training to business on Megger Excellence System Quality & LEAN initiatives.
- Participate in the annual business budgeting & review cycles (partnering with General Manager and Controller).
o Capital Equipment Spend, Overhead %, Costs of Warranty, Costs of Poor Quality.
Communication skills : Advanced oral & written communication skills.
Interpersonal skills : Professional, respectful, helpful, sincere, and energetic persona, business leader.
Listening skills : Ability to hear & meet needs of business as communicated by business management, employees, and Megger Board leadership.
Problem-solving skills : Advanced problem-solving skills : LEAN process tool kit usage across all disciplines of business : Manufacturing, Supply Chain Management, Material Management, Product Service, Customer Services, Product Development, Product Quality.
Minimum Skill Sets and Competencies :
Additional Knowledge / Skills / Abilities :
External Contacts : Extensive
Travel Requirements :
