What are the responsibilities and job description for the Outside Sales-Salisbury, Massachusetts position at MEI?
Outside Sales Representative
Job Function :
Outside Sales Representative
Job Family :
Sales & Business Development
Status : Exempt
Original Date : Version :
Core / Basic
Revision Date : May, 2024
Similar Job Titles : Sales Representative, Sales Administrator, Senior Sales Administrator, Sales Estimator, Estimator Coordinator, Project Manager / Estimator
Position Summary :
The Outside Sales Representative is responsible for selling MEI’s services to businesses and industrial establishments in person or by phone. Responsibility to build, establish and maintain customer relationships to maximize sales. Estimate and manage projects to ensure company deliverables are achieved.
Essential Job Duties and Responsibilities :
- Actively and consistently contact and manage leads and prospect lists.
- Develop relationships with existing and new customers.
- Coordinate job walks and assist with customer bids / estimates to accurately price projects.
- Manage and maintain all customer information in CRM.
- Build customers relationships with excellent interpersonal and communication skills, including presentations, negotiations, persuasion and listening.
- Develop highly effective relationships with customers, business partners, operations management, and support staff.
- Effectively manage projects by organizing all project information to ensure work orders are accurate and contain all necessary information.
- Assist with collections and accounts receivable as required.
- Actively participate in sales meetings.
- Consistently gain knowledge regarding industry and market information and trends.
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
- Recommends changes in products, service, and policy by evaluating results and competitive developments.
- Manage customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
- Develops professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Administers historical records by maintaining data on area and customer sales.
- Local travel required for client prospecting and client site meetings.
Minimum Qualifications (Experience, Skills, and Education) :
Physical Requirements and Working Conditions :
Normal, climate-controlled office environment. Extended time sitting using a computer, keyboard / mouse, and telephone. Will be exposed to site-specific situations that may include climbing stairs or ladders, walking over uneven or rough terrain, and working in indoor and outdoor environments with exposure to inclement weather. Occasional lifting or moving objects up to 20 pounds.
Additional Requirements :
Must be able to work in a high functioning team environment. Display the highest levels of honesty, integrity, and professionalism. Take pride in your work and in the company. Communicate openly and strive for peak performance in daily tasks. Know and deliver the quality service MEI’s customers have come to expect.
Disclaimer : This job description is intended to summarize the type and level of work performed by the Outside Sales Representative and is not an exhaustive list of all duties, responsibilities, and / or requirements. MEI reserves the right to change or modify this job description or the essential duties of the job, as necessary.
MEI is an Equal Opportunity, M / F / Disabled / Vet Preferred Employer.
