Demo

IT Technician

MEIER SUPPLY CO INC
Conklin, NY Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 5/21/2025

Job Description

Job Description

Description :

EXCELLENT WORK ENVIRONMENT AND COMPANY CULTURE! The culture at Meier Supply is built on our shared Core Values :

  • PEOPLE Teamwork, trust, and helping others succeed!
  • RESPECT Show ultimate regard for others!
  • INTEGRITY Always do the right thing!
  • DEDICATION To our customers success!
  • EXCELLENCE Commitment to best in class in all we do!

We hire, coach / develop, review, reward, and recognize our co-owners based on these characteristics, so it’s important that you share these values in order to be part of our team. We are a 100% employee-owned leading edge wholesale distributor of HVAC / R products based in Conklin, NY with branches throughout NY and PA. Working at Meier Supply is a unique opportunity to join a company that values it's employee owners and rewards them throughout their long careers with us. Being 100% employee owned, means we have the opportunity to work together towards a common goal of increasing our stock value for all employee owners!

Opportunity Meier Supply Provides :

  • Receive necessary training in sales and operations provided by Meier Supply and outside sources.
  • Participating in and contributing to an entrepreneurial, high growth work environment
  • Using and contributing to the development of industry leading systems and processes.
  • Being a leader in a company with a reputation for excellent customer service
  • Being well compensated for outstanding contributions
  • Being an employee-owner of an industry leading organization.
  • Work / Life Balance and family-oriented culture is a huge differentiator for us!
  • You will enjoy the following :

  • Competitive Pay includes base wages plus generous performance bonuses
  • Paid-Time-Off and Holiday Pay
  • Comprehensive Medical / Dental / Vision plans protect you and your loved ones – We pay 75% of premiums for employees plus family members!
  • Company-paid Life insurance and Disability benefits
  • EXCELLENT Retirement benefits through our Employee Stock Ownership Plan (ESOP) and our 401K Retirement plan
  • Employee recognition – holiday parties, ESOP events, company lunches, gift cards, plus much more
  • Job purpose

    The IT Technician position is responsible for providing daily support to end users involving end user devices, desktops, laptops, network communication, and associated peripherals. The IT Technician is also responsible for the IT helpdesk and daily administration of user accounts. In addition to daily tasks, the IT Technician will be responsible for completing projects varying in scope and complexity. This position serves internal customers / employees and must ensure that customer service is optimal for end users.

    Duties and responsibilities

    Help Desk

  • Provide helpdesk support to end users
  • Provide end-user device support to all branch locations
  • Establish user profiles, user environments, directories, and security for network utilizing Active Directory and Group Policy
  • Document problems and escalating when necessary
  • Equipment

  • Maintain current hardware (PC, printer, fax, etc.) through end of life
  • Develop and maintain a five-year replacement cycle
  • Maintain accuracy of IT assets
  • Analyze, purchase and deploy all required hardware to meet company’s needs
  • Services

  • Administer Office 365 Exchange
  • Administer SharePoint administration and support
  • Manage end-user device antivirus and device protection systems, threats and reporting
  • Information Management

  • Create and update network help desk and process documentation
  • Maintain inventory documentation for all locations
  • Assist in maintaining licensing and accounts for various software subscriptions
  • Additional Responsibilities

  • Support security camera system at all locations
  • Support VoIP phone systems throughout the company
  • Support mobile device management
  • Document all processes and procedures
  • Working conditions

    Normal office environment expected to work Monday through Friday from 8 a.m. to 5 p.m. with an hour lunch that is flexible based on phone coverage requirements.

    Physical requirements

    Must be able to sit for extended periods of time. Also, must be able to regularly lift IT equipment such as monitors and printers up to fifty pounds. Equipment that is greater than fifty pounds must safely involve others to assist.

    Direct reports

    This position has no supervisory responsibilities.

    Salary : $21-$24 / hr. DOE

    Requirements :

    Education and Technical Skills Needed :

  • Prefer an associate degree in IT or certificate from IT Technical Program
  • Experience working in a Microsoft Windows workstation and server environment.
  • Familiar with VMWare server management and maintenance
  • Familiar with Networking basics (IP Assignments, DNS, DHCP, Firewalls)
  • Familiar with Help Desk software, ticketing
  • Familiar with LaserJet Printers / Scanners
  • Microsoft Office 365
  • Microsoft SharePoint
  • Microsoft Active Directory and Group Policy
  • SQL, Crystal Reports, and Microsoft SQL Server Reporting Services (SSRS)
  • Behavioral Competencies :

  • Customer-service oriented
  • Strong communication skills both verbal and written.
  • Organized and detail-oriented.
  • Able to prioritize and adapt with shifting priorities.
  • Troubleshooting expertise
  • Able to problem-solve on less complex issues.
  • Understand when to ask for help from others on more complex duties or where additional training is needed.
  • Understands deadlines in order to meet customer service expectations.
  • Team player who is flexible and willing to jump in to help others when needed.
  • Americans with Disability Specifications

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

    Salary : $21 - $24

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