What are the responsibilities and job description for the Automotive Service Writer/Advisor position at Meineke Car Care - Monroe NC?
Responsibilities
Welcoming customers & checking them in for service, gathering information, explaining the inspection process, and collecting signed work orders prior to any repairs or servicing is done
Proactively communicate with customers throughout their visits to the center and keeping them informed, as issues with their vehicle arise
Receiving payment, communicating Meineke financing options for service provided
Following up on any customer issues or complaints; ensuring they are resolved
Managing daily customer callback process to ensure appointments are set
Managing the workflow of vehicles and customers.
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Professional development assistance
- Tuition reimbursement
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Ability to commute/relocate:
- Monroe, NC 28110: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $40,000 - $60,000