What are the responsibilities and job description for the Assistant Real Estate Manager position at Meissner Commercial Real Estate Services?
Job Description
Position Title: Assistant Real Estate Manager
Reports To: Real Estate Manager or Senior Portfolio Manager
FLSA Status: Exempt, Full-Time
Summary:
Assist the Real Estate Manager or Senior Portfolio Manager in daily operations of assigned portfolio. Key areas of responsibility include customer relations, property operations, construction, lease and contract administration, and financials management and analysis. The Assistant Real Estate Manager generally is a Manager in training and is expected to take on Real Estate Manager duties as requested and as experience and skill allows.
Essential Duties And Responsibilities
OPERATIONS:
Assist in the day to day management of assigned portfolio.
Assist in overseeing contracted vendors and property staff to ensure they are meeting the terms of the contract and scope of work on behalf of the client. Handle any service issues and ensure service meets quality standards.
Conduct property inspections as requested by Real Estate Manager or SPM, and carry out all appropriate actions, including taking necessary steps to ensure all spaces such as vacancies and common areas are always tour ready.
As applicable, assist assigned Project Manager on oversight of property and tenant construction projects. Ensure contracted projects adherence to building rules, regulations and specifications.
Develop and maintain day to day relations with tenant and vendor contacts. Professionally interface and resolve issues as reported by tenants and service providers in timely manner and escalate issues as appropriate.
Develop written communications to tenants for lease compliance, rent collection, and direct tenant bill backs. Be familiar with all pertinent property information for assigned buildings including leases, management agreements, associations, and listing agreements.
Work with Real Estate Manager and Senior Portfolio Manager to enforce the terms and conditions of leases.
Respond to maintenance requests and prepare work orders and/or purchase orders, service agreements, as required for service needs. Verify requests are completed, tracked, and closed out for full satisfaction.
Coordinate move in/move out activities for tenants including updating records in Yardi, sending out Welcome Letters, completion of commencement letters, and scheduling turn over walks.
Verify insurance requirements are accurate and meet requirements for tenants and vendors.
Update and maintain property information in property database including Yardi, shared drive, Dropbox, and physical property files.
Assist with responding to property after hour calls and emergencies.
Property filing as needed.
FINANCIALS:
Assist in the preparation of annual operating and capital budgets in accordance to the budget guidelines.
Review and verify all budgeted expenses. Ensure all projects are completed on time and within budget.
Assist in collection of all tenant sales reports as required by leases.
As applicable, assist in preparation of monthly/quarterly financial reports, including completion of Management Narrative and Budget Variance Report, and other reports as required for Real Estate/Senior Portfolio Manager approval. Copy, bind, and mail reports to clients as directed.
Review and verify coding on invoices for each property per correct GL code.
Assist in the collection of past-due rents/fees, including preparing delinquency reports for Real Estate Manager/Senior Portfolio Manager review, and preparing delinquency notices, and Notices to Pay or Quit and 30-Day Notices as directed.
Track and follow through on all issues of non-compliance or delinquency, under the direction of the Senior Portfolio Manager.
OTHER:
Exhibit the highest degree of professionalism in all aspects when interfacing with tenants, clients, and service providers. Display integrity, loyalty, confidentiality, and professionalism always with co-workers and clients as well as adhere to the company's highest standards of ethics and dress code.
Complete all daily, monthly, and annual deliverables for Real Estate Manager or Senior Portfolio Manager’s review as required.
Assist with mentoring Property Assistant.
Other duties as assigned.
Education/Experience:
Minimum of three (3) years commercial real estate management experience
California Real Estate License (salesperson or Broker) in good standing a plus
College degree preferred
Performance Standards:
Must maintain professional appearance in accordance with company policy.
Adhere to company policy regarding regular and punctual attendance.
Must exhibit a high level of professional etiquette while interacting with employees, team members, outside professionals, and tenants.
Complete duties accurately and with minor supervision.
Must demonstrate knowledge and understanding complex lease language.
Execute all duties to completion according to departmental guidelines and within designated timelines.
Must be capable of setting priorities, multi-tasking, and working under pressure.
Show ability to analyze work accurately and effectively.
To perform this job successfully, an individual should be proficient in Word; Excel; Internet software and Outlook. Experience with Yardi a plus.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for up to 90% of the time; and extend hands and arms in any direction.
Company Description
Meissner Commercial Real Estate Services is an outstanding company specializing in real estate management. Based in San Diego, we are known for surpassing expectations and offering proactive, personalized services to clients across California. Our team of professionals excels in the commercial real estate sector and is always committed to achieving success. We are currently looking for exceptional candidates who thrive in a fast-paced setting and recognize the importance of supporting commercial properties. If you join us, you will be part of an exhilarating journey with a dynamic team that is dedicated to providing excellent service to our clients.
Meissner Commercial Real Estate Services is an outstanding company specializing in real estate management. Based in San Diego, we are known for surpassing expectations and offering proactive, personalized services to clients across California. Our team of professionals excels in the commercial real estate sector and is always committed to achieving success. We are currently looking for exceptional candidates who thrive in a fast-paced setting and recognize the importance of supporting commercial properties. If you join us, you will be part of an exhilarating journey with a dynamic team that is dedicated to providing excellent service to our clients.
Position Title: Assistant Real Estate Manager
Reports To: Real Estate Manager or Senior Portfolio Manager
FLSA Status: Exempt, Full-Time
Summary:
Assist the Real Estate Manager or Senior Portfolio Manager in daily operations of assigned portfolio. Key areas of responsibility include customer relations, property operations, construction, lease and contract administration, and financials management and analysis. The Assistant Real Estate Manager generally is a Manager in training and is expected to take on Real Estate Manager duties as requested and as experience and skill allows.
Essential Duties And Responsibilities
OPERATIONS:
Assist in the day to day management of assigned portfolio.
Assist in overseeing contracted vendors and property staff to ensure they are meeting the terms of the contract and scope of work on behalf of the client. Handle any service issues and ensure service meets quality standards.
Conduct property inspections as requested by Real Estate Manager or SPM, and carry out all appropriate actions, including taking necessary steps to ensure all spaces such as vacancies and common areas are always tour ready.
As applicable, assist assigned Project Manager on oversight of property and tenant construction projects. Ensure contracted projects adherence to building rules, regulations and specifications.
Develop and maintain day to day relations with tenant and vendor contacts. Professionally interface and resolve issues as reported by tenants and service providers in timely manner and escalate issues as appropriate.
Develop written communications to tenants for lease compliance, rent collection, and direct tenant bill backs. Be familiar with all pertinent property information for assigned buildings including leases, management agreements, associations, and listing agreements.
Work with Real Estate Manager and Senior Portfolio Manager to enforce the terms and conditions of leases.
Respond to maintenance requests and prepare work orders and/or purchase orders, service agreements, as required for service needs. Verify requests are completed, tracked, and closed out for full satisfaction.
Coordinate move in/move out activities for tenants including updating records in Yardi, sending out Welcome Letters, completion of commencement letters, and scheduling turn over walks.
Verify insurance requirements are accurate and meet requirements for tenants and vendors.
Update and maintain property information in property database including Yardi, shared drive, Dropbox, and physical property files.
Assist with responding to property after hour calls and emergencies.
Property filing as needed.
FINANCIALS:
Assist in the preparation of annual operating and capital budgets in accordance to the budget guidelines.
Review and verify all budgeted expenses. Ensure all projects are completed on time and within budget.
Assist in collection of all tenant sales reports as required by leases.
As applicable, assist in preparation of monthly/quarterly financial reports, including completion of Management Narrative and Budget Variance Report, and other reports as required for Real Estate/Senior Portfolio Manager approval. Copy, bind, and mail reports to clients as directed.
Review and verify coding on invoices for each property per correct GL code.
Assist in the collection of past-due rents/fees, including preparing delinquency reports for Real Estate Manager/Senior Portfolio Manager review, and preparing delinquency notices, and Notices to Pay or Quit and 30-Day Notices as directed.
Track and follow through on all issues of non-compliance or delinquency, under the direction of the Senior Portfolio Manager.
OTHER:
Exhibit the highest degree of professionalism in all aspects when interfacing with tenants, clients, and service providers. Display integrity, loyalty, confidentiality, and professionalism always with co-workers and clients as well as adhere to the company's highest standards of ethics and dress code.
Complete all daily, monthly, and annual deliverables for Real Estate Manager or Senior Portfolio Manager’s review as required.
Assist with mentoring Property Assistant.
Other duties as assigned.
Education/Experience:
Minimum of three (3) years commercial real estate management experience
California Real Estate License (salesperson or Broker) in good standing a plus
College degree preferred
Performance Standards:
Must maintain professional appearance in accordance with company policy.
Adhere to company policy regarding regular and punctual attendance.
Must exhibit a high level of professional etiquette while interacting with employees, team members, outside professionals, and tenants.
Complete duties accurately and with minor supervision.
Must demonstrate knowledge and understanding complex lease language.
Execute all duties to completion according to departmental guidelines and within designated timelines.
Must be capable of setting priorities, multi-tasking, and working under pressure.
Show ability to analyze work accurately and effectively.
- This position may have a flex schedule that includes working from a home office. Ability to work from home a few days per week is preferred but not required.
To perform this job successfully, an individual should be proficient in Word; Excel; Internet software and Outlook. Experience with Yardi a plus.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for up to 90% of the time; and extend hands and arms in any direction.
Company Description
Meissner Commercial Real Estate Services is an outstanding company specializing in real estate management. Based in San Diego, we are known for surpassing expectations and offering proactive, personalized services to clients across California. Our team of professionals excels in the commercial real estate sector and is always committed to achieving success. We are currently looking for exceptional candidates who thrive in a fast-paced setting and recognize the importance of supporting commercial properties. If you join us, you will be part of an exhilarating journey with a dynamic team that is dedicated to providing excellent service to our clients.
Meissner Commercial Real Estate Services is an outstanding company specializing in real estate management. Based in San Diego, we are known for surpassing expectations and offering proactive, personalized services to clients across California. Our team of professionals excels in the commercial real estate sector and is always committed to achieving success. We are currently looking for exceptional candidates who thrive in a fast-paced setting and recognize the importance of supporting commercial properties. If you join us, you will be part of an exhilarating journey with a dynamic team that is dedicated to providing excellent service to our clients.
