What are the responsibilities and job description for the Account Management Admin position at Mekari (PT. Mid Solusi Nusantara)?
Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.
In our 10 years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are eager to grow and create their #BiggestImpact.
Responsibilities:
- Handle administrative requests and inquiries from the aftersales team regarding renewal and expansion
- Work closely with the aftersales team
- Assist Account Management Team by giving administration support
Requirements:
- Bachelor’s degree from any major
- Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite)
- Experienced using CRM tools
- Excellent written and verbal communication skills.
- Comfortable with calling clients
- Fast learner and independent
- Good interpersonal and teamwork skills
- Able to work in a fast-paced environment
- High attention to detail
What You Will Get:
1. Competitive salary daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesia's no. 1 SaaS company
