Account Manager - Large Enterprise (Cross Product)

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10 years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are eager to grow and create their #BiggestImpact.

Responsibilities:

• Manage end-to-end product renewal and expansion to existing clients (from all products).
• Working closely with internal team to create and execute marketing campaigns to boost product expansion & renewal
• Conduct product demonstrations to existing clients if necessary.
• Continually gather feedback from our clients, then work directly with our product team to provide input on the product roadmap
• Handle administrative duties e.g. the renewal emails, quotations, invoices, and weekly report

Requirements:

• Bachelor’s degree from any major
• Min 2 years of experience as Account Executive/Account Manager or related roles in SaaS/Tech company 
• Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite)
• Comfortable and confident speaking to mid-level and senior executives
• Excellent problem solving & analytical skills
• Able to multitask & good time management
• Fluent in verbal and written English
• Continuously updated with current business trends
• Able to work under pressure